EDEN ZEA
Pickering,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Ready to offer exceptional leadership and planning abilities to take on new role in a warehouse setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Overview
12
12
years of professional experience
Work History
Director of Operations
Produce Express
12.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Defined, implemented, and revised operational policies and guidelines.
Operations Manager
Hcl Logistics Inc
06.2018 - 12.2023
- Created environment of teamwork, collaboration, and open communication by empowering employees with relevant training
- Spearheaded continuous improvement strategies by tracking production metrics and leveraging data to optimize approaches
- Completed paperwork and data entry accurately and timely to promote steady flow of information
- Spearheaded continuous improvement strategies and optimized approaches to track production metrics and data analysis
- Facilitated meetings to direct productivity goals and safety initiatives
- Devised metrics for measuring staff, customer service and business outcomes and tracked performance in Excel.
Operations Supervisor
Erie flooring
09.2016 - 06.2018
- Improved staff performance through continuous monitoring and training updates
- Mentored subordinate employees to improve productivity and close knowledge gaps
- Enforced team adherence to quality standards, deadlines and proper procedures.
Quality Control Inspector
Rockland flooring
05.2013 - 08.2016
- Improved performance of production staff and reduced errors with detailed non-conformance reports
- Validated fabrication process and verified conformance with requirements by performing first-piece inspections
- Created quality control plans based on project-specific technical documentation and requirements
- Interpreted blueprints and engineering documents to determine quality requirements.
Education
Bachelor of Science (B.S.) -
Athabasca University
Athabasca, Alberta04.2018
Skills
- Customer Relations
- Operations Management
- Quality Assurance
- Project Management
- Logistics Coordination
- Logistics Oversight
Accomplishments
Lean 6 Sigma yellow belt
Served a 2yr mission for my Christian church.
CPR/first aid
Languages
Spanish
Native or Bilingual
Asl
Elementary
Timeline
Director of Operations
Produce Express
12.2023 - Current
Operations Manager
Hcl Logistics Inc
06.2018 - 12.2023
Operations Supervisor
Erie flooring
09.2016 - 06.2018
Quality Control Inspector
Rockland flooring
05.2013 - 08.2016
Bachelor of Science (B.S.) -
Athabasca University
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