Eden Hunt
Victoria,British Columbia
Summary
Self-motivated and hard working with experience in guest services. Flexible and coupled with talents in recordkeeping, problem solving, and customer satisfaction. Versed in quickly and accurately answering questions and offering valuable information in person, through email, and on the phone.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Hastings House Country House Hotel - Relais & Châteaux
Salt Spring Island , British Columbia
05.2024 - Current
- Answered incoming calls on a multi-line telephone system, directing callers to the appropriate department, and taking messages as needed.
- Responding to customer inquiries via phone, email, and in person.
- Handling transactions accurately and balancing the register at the end of each shift.
- Filing documents, photocopying, scanning, and laminating materials.
- Updating customer information in databases regularly to ensure the accuracy of records.
- Tracking inventory levels of products and placing replenishment orders for item stock in multiple departments.
- Maintaining organization and stability with cross-department communication, including housekeeping, maintenance, gardening, and kitchen staff.
- Assisted with scheduling appointments for clients and visitors.
- Scheduling on and off-property appointments and reservations for clients and visitors.
- Scheduled spaces for meetings and functions and assisted in the preparations.
- Analyzed client complaints and feedback to identify issues and how they can be solved.
Community Events Coordinator
Al Bustan Village Compound
Riyadh, Saudi Arabia
08.2019 - 08.2023
- Working with other community organizers to create engaging events for children in my neighborhood, to connect families in divided residential areas.
- Organizing community bake sales to raise money for underprivileged children in the city, children's painting nights, Parent Teacher Student Organization trivia nights, etc.
- Developed detailed timelines for tasks at each event prior to the day of the event.
Volunteer
Al Bustan Village Compound
Riyadh, Saudi Arabia
08.2018 - 06.2023
- Hosting or helping food drives, clothing donations, bake sales, etc.
- Advocating for human rights as a part of the Habitat for Humanity local branch in my city by handing out brochures and informing the youth.
- Running concession stands at local festivals and celebrations.
- Scorekeeper for the Recreation Centre’s basketball, volleyball, badminton, and football teams.
- Attended meetings to discuss future initiatives and events.
- Participated in team-building exercises to strengthen relationships between volunteers.
- Helped with preparation, set up, and breakdown of community and public events.
Human Resources Intern
American International School
Riyadh, Saudi Arabia
02.2022 - 04.2022
- Coordinated orientation sessions and tours for new facility, staff, and Parent Teacher Student Organization members.
- Assisted in the recruitment process by screening resumes and scheduling interviews with potential candidates.
- Participated in staff meetings to discuss policies and procedures.
- Prepared onboarding documents and packages for new hires including contracts and handbooks.
- Created presentations for staff and students on various topics and invited guest speakers to assist in presenting.
- Edited content on the website, blog, newsletters, and emails for grammar, clarity, accuracy, and consistency.
- Ensured all deadlines were met while maintaining quality standards.
- Edited footage for a video of the high school graduation class into a finished product using systems such as iMovie and Final Cut Pro.
- Developed automated emails for facility and students with weekly news and future changes.
- Led the planning and execution of corporate meetings, ensuring all logistical aspects were seamlessly integrated.
- Planning of corporate meetings between the Ministry of Health and Education and the superintendent of the district.
Education
Bachelor of Science - Geography And Environmental Studies
University of Victoria
Victoria, BC04-2027
High School Diploma -
American International School - Riyadh
Riyadh, Saudi Arabia06-2023
Skills
- Customer service and hospitality
- File and spreadsheet management and organization
- Scheduling appointments
- Oral and writing communication
- Basic accounting
- Multi-Line Telephone Systems
- Email and telephone decorum
- Proficient in platforms such as Final Cut Pro, Microsoft, Google, Web Rez, Touch Bistro, and Booked-in, and Moneris devices
Accomplishments
- National Honor Society member, assistant, and event organizer
- Model United Nations delegate, member, notetaker, transcriber
- Habitat for Humanity member, volunteer, and leader
Timeline
Front Desk Receptionist
Hastings House Country House Hotel - Relais & Châteaux
05.2024 - Current
Human Resources Intern
American International School
02.2022 - 04.2022
Community Events Coordinator
Al Bustan Village Compound
08.2019 - 08.2023
Volunteer
Al Bustan Village Compound
08.2018 - 06.2023
Bachelor of Science - Geography And Environmental Studies
University of Victoria
High School Diploma -
American International School - Riyadh
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