Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Eden Engel

Eden Engel

Red Deer,AB

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server

Heather Jones
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • I am a key holder at this position.

A Manager at a Go-kart Track

Brian and Pam Engel
04.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Ran a till system and kept track on all money.
  • Ensured safety when go-karts were being operated.
  • Maximized performance by monitoring daily activities and mentoring team members.

Head Cheerleading Coach

Riana Luck
04.2021 - 09.2023
  • Coordinated travel arrangements for out-of-town competitions, ensuring a seamless experience for athletes and their families.
  • Ensured compliance with safety guidelines set forth by state athletic associations when planning stunts, pyramids, or tumbling passes during performances or competitions.
  • Enhanced team performance by implementing structured training sessions and personalized coaching techniques.
  • Developed and executed captivating routines for various sporting events, pep rallies, and competitions.
  • Maintained high standards of sportsmanship by modeling exemplary behavior both in and outside of the gym.
  • Completed many certifications and courses for sports.
  • I was a key holder at this position.

Education

Bachelor of Education -

Red Deer Polytechnic
Red Deer
04-2028

High School Diploma -

HJ Cody High School
Sylvan Lake, AB
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Relationship building
  • Critical thinking

Accomplishments

  • Achieved a leadership award in 2022 and 2023 from Premier Academy Red Deer.
  • Achieved Rookie of the Year in 2024 from Alberta Cheer Empire Edmonton, AB

Languages

French
Native or Bilingual

Interests

  • Enjoy participating in cheerleading for overall physical and mental well-being
  • Baking
  • Reading
  • Gym Workouts
  • Making new connections and relationships

Timeline

Server

Heather Jones
12.2023 - Current

Head Cheerleading Coach

Riana Luck
04.2021 - 09.2023

A Manager at a Go-kart Track

Brian and Pam Engel
04.2019 - Current

Bachelor of Education -

Red Deer Polytechnic

High School Diploma -

HJ Cody High School
Eden Engel