Eden Alemayehu
Toronto,ON
Summary
Reliable Personal Support Worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and with unfailing work ethic to meet objectives. Compassionate and friendly, possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Available full time, part time or occasionally
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist Intern
North York Senior Centre
07.2023 - 09.2023
- Assisted Seniors by coordinating events, ensuring seamless execution and positive experiences for attendees.
- Managed a high volume of incoming calls from seniors, addressed general inquiries.
Customer Service Executive
Amhara Bank
10.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Bachelor of Science - Doctor of Medicine
Bahir Dar University School of Medicine
Bahir Dar, EthiopiaPersonal Support Worker
Yorkdale Adult Learning Institute
Toronto, ON04.2024
Bachelor of Arts - Management
Alpha University College
Bahir Dar, Ethiopia03.2021
Skills
- Mobility Assistance
- Social support
- Dementia Care
- Meal Preparation
- Privacy and confidentiality
- Cultural Sensitivity
- Patient Care
- Emotional Resilience
- Housekeeping tasks
- Reliability and punctuality
- Nutrition Awareness
Languages
English
Full Professional
Amharic
Native or Bilingual
Certification
U-First Alzheimer's care
Gentle Persuasive Approaches
Dementia Foundation
Workplace Hazardous Materials information system
Food Handler's certificate
Accessibility for Ontarians with Disabilities Act training
Standard First Aid and CPR Certificate
Teen Sexual responsibility certification
International English Testing System- C1 (Band 8)
Timeline
Front Desk Receptionist Intern
North York Senior Centre
07.2023 - 09.2023
Customer Service Executive
Amhara Bank
10.2022 - 01.2023
Bachelor of Science - Doctor of Medicine
Bahir Dar University School of Medicine
Personal Support Worker
Yorkdale Adult Learning Institute
Bachelor of Arts - Management
Alpha University College
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