Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Edelyn Chen

Edelyn Chen

Whitby,ON

Summary

Versatile and diligent, with a proven track record at Ellen Jones Cleaning Services, I excel in efficient cleaning techniques and quality assurance, ensuring high standards of cleanliness and client satisfaction. Skilled in chemical handling and problem-solving, I consistently enhance service quality, achieving a significant reduction in defect rates. My strong communication skills foster effective teamwork and customer relations.

Overview

26
26
years of professional experience

Work History

Cleaning Crew Member

Ellen Jones Cleaning Services
01.2024 - Current
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.

Quality Assurance Inspector

Advance Semiconductor Engineering Inc.
07.2008 - 06.2022
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
  • Kept detailed records of quality and imperfect products.
  • Identified where product issues were coming from and rectified issues.
  • Upheld safety regulations within the workplace by consistently following guidelines during inspections.
  • Removed imperfect products from shipment line.
  • Reduced defect rates by implementing effective inspection processes and recommending corrective actions.

Food Service Worker

Jollibee Foods
08.1998 - 05.1999

Providing Fast and Quality Friendly Service Service

Education

Bachelor In Architectural Science - Bachelor of Science in Mass Communications

West Visayas State University
Iloilo Philippines
03.1999

Skills

  • Efficient Cleaning Techniques
  • Deep cleaning processes
  • Basic maintenance tasks
  • Chemical Handling
  • Restroom maintenance
  • Quality Assurance
  • Kitchen Support
  • Dishwashing
  • Restroom Servicing
  • Laundry services
  • Communication and Interpersonal Skills
  • Quality Control
  • Problem-Solving

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Cleaning Crew Member

Ellen Jones Cleaning Services
01.2024 - Current

Quality Assurance Inspector

Advance Semiconductor Engineering Inc.
07.2008 - 06.2022

Food Service Worker

Jollibee Foods
08.1998 - 05.1999

Bachelor In Architectural Science - Bachelor of Science in Mass Communications

West Visayas State University
Edelyn Chen