Edeen Vincent
Victoria,BC
Summary
To have a positive impact on the world on my own behalf and for my nation by using my knowledge and abilities to reach management goals and satisfy customers in an efficient manner.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Dosa Paragon
Victoria BC, Canada
09.2022 - 09.2025
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- It is 30 cover restaurant, per day serve more than 100 covers, everyday try to increase sales by 10%.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Cook
Dennys
05.2022 - 08.2022
Manage/Operation Executive
Wood Briar Resort
03.2020 - 12.2020
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Prepared annual budgets with controls to prevent overages.
- Negotiated supplier discounts to improve bottom line.
Kitchen Supervisor
Jammy's Café
04.2017 - 02.2020
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Waiter
Hendry V111
06.2016 - 02.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Pizza Chef
Four Star
08.2013 - 05.2016
Waiter
Free Port Restaurant
12.2007 - 12.2009
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cook
Royal Caribbean Cruise
11.2005 - 06.2007
Education
3 Year Diploma - Hotel Management And Catering Technology
Sree Balaji Hotel Management & Catering Technology
Trichy, India06.1999
Skills
- Schedule Coordination
- Customer Engagement
- Menu development
- Operations Management
- Team Management
- Food Service Background
- Point of Sale (POS) system operation
References
Reference on request.
Training
- Breeze, Food & Beverage Service, Chennai
- Sterling Holiday Resort, Food & Beverage Service & House Keeping, Ooty
- The Taj Garden Retreat, Food & Beverage Service, Madurai
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Limited Working
Malayalam
Professional Working
Timeline
Restaurant Manager
Dosa Paragon
09.2022 - 09.2025
Cook
Dennys
05.2022 - 08.2022
Manage/Operation Executive
Wood Briar Resort
03.2020 - 12.2020
Kitchen Supervisor
Jammy's Café
04.2017 - 02.2020
Waiter
Hendry V111
06.2016 - 02.2017
Pizza Chef
Four Star
08.2013 - 05.2016
Waiter
Free Port Restaurant
12.2007 - 12.2009
Cook
Royal Caribbean Cruise
11.2005 - 06.2007
3 Year Diploma - Hotel Management And Catering Technology
Sree Balaji Hotel Management & Catering Technology
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