Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback.
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 10-year history of successful industry performance.
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Forthright Consultant Engineer with 6 years providing accurate and concise assessments of ongoing projects and aiding in initial project design. Employ proven analytical techniques to expose weaknesses or flaws in development plans. Experienced at enhancing outcomes by applying evolutionary iteration to quickly deliver exceptional final products.
Overview
35
35
years of professional experience
Work History
Personal Care Assistant
Opus Dei - Glenwood Centre
10.2016 - 10.2022
Assisted with daily living activities, running errands and household chores.
Remained alert to problems or health issues of clients and competently responded.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Transported individuals to events and activities, medical appointments and shopping trips.
Grand Knight
Knight of Columbus
06.2017 - 06.2019
Organize various events and programs as instructed by the State office.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Proved successful working within tight deadlines and fast-paced atmosphere.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations and provided exceptional service.
Worked flexible hours; night, weekend, and holiday shifts.
Commercial Assistant
Fairchild Television
06.2000 - 06.2010
Created, edited and forwarded TV commercial and documents.
Designed optimized filing system for office to maximize efficiency.
Handled TV tapes traffic to duty director for broadcasting with diligent attention to every need.
Customer Service Representative
Rogers AT&T Mobility
05.1999 - 05.2000
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Business Manager
Owner
01.1990 - 01.2000
Communicated with customers and vendors positively with particular attention to problem resolution.
Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Mechanical Engineer
J. Roger Prestant & Partner
05.1976 - 09.1982
Wrote and revised maintenance procedures.
Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
Performed quality mechanical drawing checks to confirm safe, compliant and cost-effective design criteria.
Education
MBA - International Business By Distance Learning
International University of America
Hong Kong
05.1988
No Degree - Air Conditioning And Refrigeration
Hong Kong Polytechnic University
Hong Kong
07.1978
High School Diploma -
Aberdeen Technical School
Hong Kong
05.1976
Skills
Mobility Support
Problem Identification
Client Education
Attentive to People
Administrative Management
Recruiting and Hiring
Verbal and Written Communication
Originality and Creativity
Sales and Marketing
Sales Tracking
Accomplishments
Karate black belt 4th degree of four international Karate schools,