Eddie Sanchez
Hawthorne
Summary
Dynamic and service-oriented professional, emphasizing teamwork and effective leadership to drive success. Proven ability to foster a collaborative environment that enhances team performance and elevates customer experiences. Committed to delivering exceptional service while understanding the intricate operations of restaurants, ensuring both staff and business thrive. A results-driven approach combined with an energetic attitude contributes to building cohesive teams that achieve organizational goals.
Overview
15
15
years of professional experience
Work History
Executive General Manager
Eureka Restaurant Group
Los Angeles, CA
05.2025 - Current
- Led operational strategy to enhance service delivery and customer satisfaction across 3 restaurant locations.
- Developed and implemented standard operating procedures to optimize staff performance and workflow efficiency.
- Directed financial management initiatives, including budgeting and cost control, ensuring profitability targets were met.
- Mentored management team in leadership development, fostering a culture of accountability and high performance.
- Expanded market presence through targeted marketing campaigns and promotional events.
General Manager
COSM
Inglewood
02.2024 - 04.2025
- Successfully opened Los Angeles first immersive experience venue.
- Oversaw all departments from F&B, Security, Engineering, Private Events and IT.
- 65 thousand sq ft venue with determined revenue goal of 45 million.
- Created a structure for growth and development for all team members.
- Ability to delivery hospitality with white glove service in a venue setting with 1,500 seats.
- Developed venue culture with goal of retaining 85% of opening staff.
General Manager
Wallys Wine
Beverly Hills/Santa Monica
04.2022 - 02.2024
- Oversee retail department scheduling, customer service as well as assist in bar operations/organization.
- Assist event manager in executing private or large dinners in our private dining room as well as our semi-private barrel room.
- Maintain dinning room presence during service hours, be first point of contact with guest if issues were to arise.
- Open/Close the venue when needed to – as well as coordinate any vip clients that might need a extended dinning experience.
- Coordinate with management team on a weekly basis to touch base on sales, labor, events as well as any operational improvements
- Uphold all staff to extremely high levels of service from greeting tables, wine presentation or upselling at every course.
Assistant General Manager
Delilah
West Hollywood
03.2021 - 04.2022
- Daily communication with Directors/Ownership on expectations for period.
- Managing up to 500 covers on our busiest weekend nights.
- In charge of beverage orders for entire venue including spirits, wine and n/a.
- Consistent and continuing training off staff for food and beverage.
- Experienced in handling venue buyouts multiple times a month.
- Being point person for our rolodex clientele as well as spur of the moment vips.
- Managing dinner service as well as transition into lounge/nightlife with high standard expectations.
Beverage Director/AGM
EP & LP
West Hollywood, CA
02.2018 - 03.2021
- Serve as an internal resource in the areas of cost control, budgeting, forecasting, purchasing, inventory control, and menu planning & pricing
- Work with the owners on a day to day basis to implement procedures and marketing strategies
- Train all staff not only bar team in proper bar etiquette including wine service.
- Order beverage products for the entire venue as well as run dinner service in the venue.
- Maintain a positive rapport with all vendors, creating a bridge of communication that is easily accessible on both ends.
- Managing our high volume rooftop, extending hospitality to the highest caliber to every guest.
General Manager
Hopdoddy
El Segundo, CA, Scottsdale, AZ
05.2016 - 02.2018
- Focus on guest experience and genuine hospitality.
- Develop and coach over 80 staff to be proactive and take ownership.
- Established marketing campaigns to increase visibility of the restaurant.
- Improved productivity and team moral by refreshing company standards and accountability.
- Accountable for stores budgeting in operations, LBW and food cost.
- Recruit, hire and train all FOH staff with focus on suggestive selling/ genuine warmth.
- Strong emphasis behind the bar in creating weekly variations on classic cocktails.
General Manager
Eureka Restaurant Group
Huntington Beach, CA
03.2012 - 05.2016
- Weekly reports consisting of labor, food and beverage cost and explaining variances.
- Managing standards not people – holding everyone accountable
- In charge of beverage program ordering from vendors and analyzing cost.
- Running the floor saving labor without sacrificing guest experience
- In charge of social media and community outreach
- Booking talent for live music in house every Thursday night.
Operations Manager
Stacked Restaurants
Torrance, CA
05.2011 - 03.2012
- Assist the management team with daily task.
- Focus on guest and worker relations to ensure repeat guest.
- Observe the team members ethics and performance to ensure consistent results.
- Ensure that every guest is pleased with there experience.
- Monitor sales and have an overview of all the operations going on at all times.
- Ability to multitask during peak hours.
Education
Associate of Science - Computer Science
Santa Monica Community College
Santa Monica, CA01.2011
Skills
- Memorable Guest Experience’s
- Leading by Example
- Coaching and Giving Direction
- Cost Saving and Budgeting
- Floor Presence Table Touches
- Service Model Standards
- Safety and Sanitation
- Variances & P&L
- Manage Vendors & Distributors
- Accountability/Consistency
Timeline
Executive General Manager
Eureka Restaurant Group
05.2025 - Current
General Manager
COSM
02.2024 - 04.2025
General Manager
Wallys Wine
04.2022 - 02.2024
Assistant General Manager
Delilah
03.2021 - 04.2022
Beverage Director/AGM
EP & LP
02.2018 - 03.2021
General Manager
Hopdoddy
05.2016 - 02.2018
General Manager
Eureka Restaurant Group
03.2012 - 05.2016
Operations Manager
Stacked Restaurants
05.2011 - 03.2012
Associate of Science - Computer Science
Santa Monica Community College