JOSE E. SALDANA
Rancho Cucamonga
Summary
I am a highly accomplished Manager. I've been in management for the last 15 years in the Paint Industry. I have great experience in leadership, financial store performance, inventory management, administrative functions, and training employees, reconciling cash reports, and maintaining daily store records. I have proven success in resolving issues, making informed decisions, increasing sales, and I have excellent customer service skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I recently graduated from UEI in Electrical as a Electrician Trainee. I understand and have the knowledge of the NEC Code Book and all troubleshooting scenarios in the Electrical Field.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Field Service Representative
Pittsburgh Paint Company
04.2022 - Current
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Work with Store Associates and Department Management to support with inventory and implement strategies to maximize sales growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Researched competitor activity and used findings to develop sales growth strategies.
Outside Sales Representative
Shilpark Paint
06.2021 - 03.2022
- Prospected and conducted face-to-face sales calls with Paint Contractors and Property Managements throughout assigned territory.
- Exceeded monthly sales targets and quotas consistently.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built relationships with customers and community to promote long term business growth.
- Quoted prices, credit terms and other bid specifications.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Store Manager
Vista Paint Corp
10.2016 - 06.2021
- Responsible for directing and supervising employees, I determine staff promotions, demotions, and termination
- I prepare financial analysis, yearly business plan, and I have a yearly budget to hit
- I am also responsible for the store's inventory, shrinkage, personnel costs, and being aware of competitor strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
Store Selling Manager
Rodda Paint Co
06.2006 - 10.2016
- Responsible for store inventory and assets
- I determine staff promotions, demotions, and terminations
- I prepared a yearly business plan and financial analysis
- I am also responsible for bringing customers in and providing them great service
- I would go out on sales calls for potential contractors and institutions
- Work on price quotes and specs for upcoming jobs.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - Criminal Justice
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
Pacific High School
San Bernardino, CA06.1999
Electrician Certification - Electrician Trainee
UEI College
Ontario, CA02-2026
Skills
- SKILLS & ABILITIES
- 2005-2016
- I've been an outside sales rep for the last 5 years with all types of product
- Knowledge and specialty products I'm knowledgeable in reading specs for
- Contractors and submittals
- Goal Attainment
- Cash Counting
- Competition Coaching
- Business Development and Planning
- Business Growth Initiatives
Accomplishments
Graduating from a Electrician Trainee School with a 3.73 gpa. Honor Roll.
Certification
Electrician Trainee
- Electrician Trainee License - 9 months
Honor Roll
Kept a 3.73 gpa in Electrical. Made Honor Roll through out school.
Languages
Spanish
Native or Bilingual
Timeline
Field Service Representative
Pittsburgh Paint Company
04.2022 - Current
Outside Sales Representative
Shilpark Paint
06.2021 - 03.2022
Store Manager
Vista Paint Corp
10.2016 - 06.2021
Store Selling Manager
Rodda Paint Co
06.2006 - 10.2016
High School Diploma -
Pacific High School
No Degree - Criminal Justice
San Bernardino Valley College
Electrician Certification - Electrician Trainee
UEI College