Summary
Overview
Work History
Skills
Timeline
Generic

Eddie Ortiz Contreras

Account Manager
Vancouver,BC

Summary

Experienced professional in customer-facing roles. Builds good rapport with clients through positive engagement. Highly committed to going above and beyond.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Account Manager

Holmes + Brakel Business Interiors
01.2022 - Current
  • Manage existing key accounts and increased revenue.
  • Teknion Platinum dealer award 2025
  • Work closely with manufacturing partners.
  • Collaborate with design firms to create personalized furniture solutions for commercial projects.
  • Ensure prompt and accurate order fulfillment by working closely with operations team.

Sales Consultant

Source Office Furniture
05.2017 - 01.2022
  • Assisted walk-in, phone and online customers.
  • Used consultative sales approach to understand customer needs
  • Responsible for quoting, order process, installation booking and customer follow-up
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Assistant Distribution Center Manager

Source Office Furniture
12.2013 - 05.2017
  • Supervised team of 50 employees and oversaw all activities for 50,000 square foot warehouse.
  • Managed both inbound and outbound deliveries for local and national customers.
  • Verified orders were picked and shipped on time and correctly placed into inventory.
  • Responsible for equipment and vehicle maintenance bookings.

Skills

  • Account Management

  • Client relationship building

  • Customer Service

  • Teamwork and collaboration

  • Vendor relations

  • CRM software

Timeline

Account Manager

Holmes + Brakel Business Interiors
01.2022 - Current

Sales Consultant

Source Office Furniture
05.2017 - 01.2022

Assistant Distribution Center Manager

Source Office Furniture
12.2013 - 05.2017

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Eddie Ortiz ContrerasAccount Manager