Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eddi Carrillo

Tracy,CA

Summary

Seasoned Operations Manager and talented leader with 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

22
22
years of professional experience

Work History

Operations Manager

Carrillo Transport Inc.
04.2007 - Current
  • Analyze project plans, specifications, requirements to develop cost estimates for projects.
  • Negotiated favorable contracts with suppliers, securing optimal pricing structures while maintaining strong working relationships throughout engagements.
  • Collaborated with leadership, and operations to gather necessary information for accurate bids.
  • Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
  • Prepare itemized cost breakdowns taking into consideration labor, materials, equipment and other relevant factors.
  • Empowered employees and contractors to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
  • Oversaw day-to-day accounting operations including accounts payable, receivable, payroll, and general ledger management.
  • Maintained up-to-date knowledge of industry trends, legislative changes, and best practices.

Operations System Support Coordinator

Nestle Foods
07.2002 - 03.2007
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Provide 2nd level support for PC and LAN
  • Provide TXOC with 24 X 7 Support on priority 1 calls
    Provide End-User training for specific tasks
  • Develop and maintain scripts for use by Helpdesk during off hours
  • Provide root cause analysis and proactive process support
  • Document production system setup and configuration details
  • Provide Carlson PDA application training as necessary
  • Coordinate technical issues/projects with facilities leadership

Education

Some College (No Degree) - Engineering Technology

Lewis & Clark College
Portland, OR

Skills

  • Problem-Solving
  • Detail Oriented
  • Analytical Skills
  • Customer Service
  • Transportation Management
  • Logistics Planning
  • Leadership and Project Management

Timeline

Operations Manager

Carrillo Transport Inc.
04.2007 - Current

Operations System Support Coordinator

Nestle Foods
07.2002 - 03.2007

Some College (No Degree) - Engineering Technology

Lewis & Clark College
Eddi Carrillo