I am an innovative team member eager to contribute my skills and gain valuable experience within your organization. As a dependable and organized team player, I excel in building relationships across all levels of an organization. I am adept at adhering to company standards while fostering positive connections with colleagues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OFFICE ASSISTANT DATA ENTRY
PUBLIC HEALTH SUDBURY & DISTRICTS
11.2023 - Current
Answer incoming calls promptly and professionally; taking messages or transferring calls to appropriate personnel.
Perform data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint, CIS, and Sharepoint.
Maintain accurate records of supplies and placed orders as needed.
Prepare invoices for payment processing and track accounts receivable and payable activities.
Create spreadsheets using advanced formulas in Excel to track progress on projects.
Developed strong working relationships with community members and staff.
Engaging with community members to inform them about Harm Reduction Practices, while ensuring compliance with Public Health Sudbury and Districts' policies and procedures as new partnerships emerge.
Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
Bartender
The Laughing Buddha / Townehouse Tavern
02.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
BARTENDER
ST. LOUIS BAR AND GRILL
09.2021 - 11.2023
Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Ensured all guests felt welcome and were given responsive, professional and gracious service at all times.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Assisted in cleaning and Maintaining the restaurant resulting in a clean and organized dining area for customer's.
Handled cash drawer accurately throughout shift including opening and closing out register each day.
BARISTA
NORDSTROM
02.2018 - 08.2021
Prepared and served hot and cold beverages such as coffee, espresso drinks.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Assisted newly hired team members by explaining company procedures and safety requirements.
Maintained a clean and organized workspace for optimal productivity and safety.
DATA ENTRY
PUBLIC HEALTH SUDBURY & DISTRICTS
02.2021 - 05.2021
Ensured accuracy of client information by diligently reviewing documents and data entry details.
Gained extensive knowledge in data entry, analysis and reporting.
Reduced data entry errors with thorough quality control checks and timely corrections.
Managed high-volume data entry tasks, ensuring timely completion without sacrificing quality.
TEAM MEMBER
MCDONALD'S
10.2017 - 11.2018
Contributed to team success by completing jobs quickly and accurately.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Addressed and resolved customer complaints in polite and professional manner.
BRAND ASSOCIATE
STITCH & STONE
06.2015 - 09.2017
Managed office paperwork, including scanning documents and routing business correspondence Records Management.
Maintained business records by updating file storage information.
Operated cash register, collected payments and provided accurate change.
Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
Promoted product using social media outlets such as Facebook and Instagram.
Took high-quality photographs of products to support social media campaigns.
Education
ONTARIO COLLEGE DIPLOMA - POLICE FOUNDATIONS
ALGONQUIN COLLEGE
Ottawa, ON
04.2021
HIGH SCHOOL DIPLOMA -
MARYMOUNT ACADEMY
Greater Sudbury, ON
06.2017
Skills
Customer relations
Communicating
Team building
Highly reliable
Independence
Inventory Management
Office Administration
Strong multitasking
Time management
Data entry
Certification
Standard CPR Certification through the National CPR Foundation
Standard First Aid Certificate through the National First Aid Foundation
Smart Serve License through the Alcohol Gaming Commission of Ontario
References
References available upon request
Timeline
Bartender
The Laughing Buddha / Townehouse Tavern
02.2024 - Current
OFFICE ASSISTANT DATA ENTRY
PUBLIC HEALTH SUDBURY & DISTRICTS
11.2023 - Current
BARTENDER
ST. LOUIS BAR AND GRILL
09.2021 - 11.2023
DATA ENTRY
PUBLIC HEALTH SUDBURY & DISTRICTS
02.2021 - 05.2021
BARISTA
NORDSTROM
02.2018 - 08.2021
TEAM MEMBER
MCDONALD'S
10.2017 - 11.2018
BRAND ASSOCIATE
STITCH & STONE
06.2015 - 09.2017
Standard CPR Certification through the National CPR Foundation
Standard First Aid Certificate through the National First Aid Foundation
Smart Serve License through the Alcohol Gaming Commission of Ontario
ONTARIO COLLEGE DIPLOMA - POLICE FOUNDATIONS
ALGONQUIN COLLEGE
HIGH SCHOOL DIPLOMA -
MARYMOUNT ACADEMY
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