Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EDCELYN LOZADA

Moncton,NB

Summary

Proven ability to enhance customer satisfaction and manage high-pressure situations, as demonstrated at Pür & Simple. Skilled in greeting guests with a smile and excelling in strong multitasking. Expertise in maintaining strict sanitation standards, showcasing a blend of hard and soft skills critical for high-paced environments.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Pür & Simple
Moncton, NB
12.2022 - 06.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Food Counter Attendant

Dairy Queen
Dieppe, NB
07.2020 - 11.2020
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.

Education

Diploma - Practical Nursing (LPN)

New Brunswick Community College
Moncton, NB
06.2025

High School Diploma -

Harrison Trimble High School
Moncton, NB
06.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning

Languages

English
Professional Working

Timeline

Restaurant Hostess

Pür & Simple
12.2022 - 06.2024

Food Counter Attendant

Dairy Queen
07.2020 - 11.2020

Diploma - Practical Nursing (LPN)

New Brunswick Community College

High School Diploma -

Harrison Trimble High School
EDCELYN LOZADA