Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edafe Enwa

Scarborough,ON

Summary

I have a strong desire to take on new challenges and quickly master new skills. Seasoned Principal Registrar with 8 years of expertise managing forms, records and customer/staff relations activities in a public sector settings. I have a great background of over 7 years in marketing and sales in the private sector environment. I am proficient in microsoft office and and knowledgeable in applicable regulations and standards. Customer service focused by working efficiently and assisting individuals with friendly service.

Overview

15
15
years of professional experience

Work History

Principal Registrar - IT Administrator

Delta State Judiciary
05.2023 - 11.2023
  • Provided support services (hardware and software) to staff and court users
  • Coordinated the activities concerning the Nigerian Case Management System (NCMS) and E-Filing of Delta State Judiciary.

Principal Registrar - Establishment Officer

Delta State Judiciary - Department of Administration/Personnel Management
11.2021 - 11.2023
  • Coordinated administrative activities related to my organization's personnel
  • Implemented systems for managing staff benefits, and behavior, onboarding new employees, and promotion.

Promotional/Campaign Sales Manager

Claret Technology
Nigeria
01.2020 - 11.2023
  • Successfully communicated and engaged customers in promoting campaigns
  • Excited customers about various promotional offers and sales campaigns
  • Provided detailed information about services, enhancing customer understanding and interest
  • Adapted promotional strategies to meet changing market demands and customer preferences
  • Collaborated effectively with teams to execute successful promotional events
  • Creatively addressed customer queries and generated interest in promotional offerings
  • Managed time efficiently to coordinate and execute promotional activities within set timelines
  • Demonstrated attention to detail in organizing and implementing promotional displays and materials
  • Provided support in planning and executing promotional events, including administrative tasks.

Youth President/Volunteer

Loveworld
12.2019 - 10.2023
  • Planned general meetings of all care units under me
  • Counseled members and met their psychological needs
  • Catered for members in need
  • Organized Picnics for all units under me
  • Celebrated birthdays of members
  • Organized skill acquisition programs for members.

Sales Representative

Florish Fashion Store
Nigeria
06.2021 - 09.2021
  • Effectively communicated and engaged customers to drive sales and meet targets
  • Achieved success in promoting and selling products and services to a diverse customer base
  • Demonstrated a deep understanding of products, delivering detailed information to enhance customer confidence
  • Adapted sales strategies to changing market dynamics and customer preferences
  • Collaborated with team members to achieve and exceed sales goals
  • Managed time efficiently to maximize sales opportunities and meet targets
  • Ensured meticulous attention to detail in handling transactions and product presentations
  • Provided essential support in planning and executing sales events and initiatives.

Warehouse Worker

Claret Technology
Nigeria
09.2018 - 12.2020
  • Received, unloaded and placed incoming inventory items appropriately
  • Organized stocks and maintained inventory
  • Inspected products for defects and damages
  • Ensured working areas were clean and organized
  • Examined outgoing goods
  • Checked, verified and filled customer invoices.

Senior Registrar Grade II

Delta State Judiciary, Nigeria - Inspectorate Department
06.2015 - 02.2018
  • Ensured all staff and departments compliance with established ethical and routine standards of the organization
  • Submitted reports from inspection activities
  • Served as a secretary in several disciplinary ad-hoc committees.

Higher Registrar

Delta State Judiciary, Nigeria - Open Court
07.2012 - 05.2015
  • Documented and kept track of court proceedings
  • Fixed adjourned dates of cases
  • Prepared quarterly returns sent to the National Judicial Council.

Relationship Sales Manager/Customer Service Support

Keystone Bank Formerly BankPHB
Nigeria
05.2009 - 02.2010
  • Greeted and provided friendly and efficient services to the bank’s customers
  • Engaged in marketing the bank’s services to both existing and potential customers
  • Sorted and Issued debit cards to bank’s customers
  • Assisted customers who had complaints about failed transactions and otherwise.

NATIONAL YOUTH SERVICE/Vice President/Volunteer

National Agency for Prohibition of Trafficking in Persons and Other Related Matters (NAPTIP), Anambra State Chapter
Nigeria
05.2009 - 02.2010
  • Community service development services
  • Planned general meetings of community service development
  • Stopped kids from hawking in the streets and registered them in schools
  • Sensitized the public about the need for early child education
  • Advocate against child abuse
  • Investigated perpetrators of human trafficking.

Education

ONTARIO GRADUATE CERTIFICATE - Human Resources Management

Seneca College
01.2024

WORKSHOPS AND TRAINING - Nigeria Case Management System

National Judicial Institute
01.2023

POST GRADUATE DIPLOMA - Management Sciences

Delta State University
01.2021

BACHELOR OF SCIENCE - Economics

Delta State University
01.2008

Skills

  • Strong communication skills
  • Keen attention to detail in handling tasks and inventory management
  • Organizational skills
  • Proven ability to build and maintain positive relationships
  • Auto-delivery skills
  • Order picking and packing skills
  • Track record of adapting to changing environments and diverse people's needs
  • History of effective collaboration within a team to achieve goals
  • Demonstrated skills in efficiently addressing the concerns of customers in need for a positive experience
  • Proven ability to prioritize tasks, meet deadlines, and complete responsibilities on time
  • Database Administration
  • Experienced in providing essential support within a team, including report preparation and administrative tasks
  • Proficient in using relevant technology
  • Safety Procedures - OSHA and EPA Regulations
  • Workplace monitoring
  • Conflict Resolution
  • Public Speaking
  • Microsoft Office
  • Social Perceptiveness
  • Project Planning

Timeline

Principal Registrar - IT Administrator

Delta State Judiciary
05.2023 - 11.2023

Principal Registrar - Establishment Officer

Delta State Judiciary - Department of Administration/Personnel Management
11.2021 - 11.2023

Sales Representative

Florish Fashion Store
06.2021 - 09.2021

Promotional/Campaign Sales Manager

Claret Technology
01.2020 - 11.2023

Youth President/Volunteer

Loveworld
12.2019 - 10.2023

Warehouse Worker

Claret Technology
09.2018 - 12.2020

Senior Registrar Grade II

Delta State Judiciary, Nigeria - Inspectorate Department
06.2015 - 02.2018

Higher Registrar

Delta State Judiciary, Nigeria - Open Court
07.2012 - 05.2015

Relationship Sales Manager/Customer Service Support

Keystone Bank Formerly BankPHB
05.2009 - 02.2010

NATIONAL YOUTH SERVICE/Vice President/Volunteer

National Agency for Prohibition of Trafficking in Persons and Other Related Matters (NAPTIP), Anambra State Chapter
05.2009 - 02.2010

ONTARIO GRADUATE CERTIFICATE - Human Resources Management

Seneca College

WORKSHOPS AND TRAINING - Nigeria Case Management System

National Judicial Institute

POST GRADUATE DIPLOMA - Management Sciences

Delta State University

BACHELOR OF SCIENCE - Economics

Delta State University
Edafe Enwa