Eche Njoku
Saskatoon,Canada
Summary
Highly skilled Data Analyst with over three years of experience in data management, calculations, and process improvements. Demonstrated ability to handle large datasets for pension disclosure, regulatory filings, and financial reporting with precision. Proven expertise in Power BI, Tableau, Python, Excel, and SQL, enabling the transformation of complex datasets into actionable insights. Adept at collaborating with cross-functional teams to streamline and standardize processes, ensuring accuracy and efficiency in data reporting and analysis. Committed to leveraging analytical skills and a detail-oriented approach to contribute to organizational success and data-driven decision-making.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Pharmasave
Saskatoon, Saskatchewan
10.2023 - Current
- Delivered high-quality customer service by assisting customers with various needs via telephone and in-person, consistently maintaining professionalism, which enhanced customer satisfaction and loyalty.
- Enhanced security measures by monitoring premises using CCTV and other surveillance equipment, leading to improved security protocols and reduced incidents by 35%.
- Optimized inventory management by analyzing monthly data in Microsoft Excel to identify product trends, leading
to more informed purchasing decisions and reduced overstock. - Provided comprehensive IT support, significantly improving system performance and increasing user satisfaction
through timely issue resolution and proactive maintenance. - Strengthened property security, effectively mitigating theft risks by 65% through diligent monitoring and strategic
security interventions.
Data Analyst
Petrich Technologies
04.2020 - 06.2023
- Leveraged tools such as Tableau, Python, Excel, and Power BI to compile, analyze, and ensure the accuracy of data used in various financial reports, including pension adjustments, regulatory filings, and valuation data.
- Spearheaded the development of workflow charts and diagrams, identifying system capabilities and writing technical specifications, which streamlined pension and benefit data processes, reducing operational inefficiencies by 35%.
- Collaborated with internal teams and third-party consultants to standardize and automate business processes. Regularly reviewed and updated procedures to ensure best practices were followed and processes were optimized for accuracy and efficiency.
- Authored and delivered technical reports summarizing key data trends and assessing operational impacts on pension, finance, business and technology plans.
- Played a key role in special projects including preparing information for contract negotiations and implementing new procedures resulting from committee meetings and compliance changes.
Education
Post-Graduate Certificate - AI And Data Analytics
Saskatchewan Polytechnic
Saskatoon, SK04-2024
Bachelor of Science - Computer Science
Imo State University
09-2013
Skills
- Data Management and Analysis
- Stakeholder Collaboration
- Process Improvement
- Cost Management
- Task Prioritization
- Data Interpretation
- Analytical Problem Solving
- Report Generation and Preparation
- Interpersonal Communication
- Proficiency with Microsoft Office
- Experience with data visualization and analysis tools
Certification
Security Guard Training - Government of Saskatchewan May 2024
WHMIS Training – Commissionaires May 2024
Coursera Data Analytics – IBM Oct. 2021
References
References available upon request.
Timeline
Customer Service Representative
Pharmasave
10.2023 - Current
Data Analyst
Petrich Technologies
04.2020 - 06.2023
Post-Graduate Certificate - AI And Data Analytics
Saskatchewan Polytechnic
Bachelor of Science - Computer Science
Imo State University
Security Guard Training - Government of Saskatchewan May 2024
WHMIS Training – Commissionaires May 2024
Coursera Data Analytics – IBM Oct. 2021
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