Hi, I’m
Ecaterina Cioban
Montreal,QC
Summary
Driven professional with a proven track record at Avanti Le Spa, enhancing customer satisfaction and exceeding sales targets by up to 20%. Skilled in problem-solving and communication, adept at building lasting client relationships and leading teams to success. Excels in fast-paced environments, demonstrating exceptional organizational and computer skills.
Great in empowering others,
Overview
9
years of professional experience
Work History
Academie MicroDerm INC
Entrepreneur , Beauty Center , Educational Academy
01.2018 - Current
Job overview
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
Avanti Le Spa
Self Employed
07.2015 - 01.2018
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Anticipated future market trends by staying updated on industry news, attending relevant seminars, and collaborating with other professionals within the field.
- Maintained a strong online presence through social media platforms, attracting potential clients and increasing brand visibility.
- Coached individual clients on public speaking techniques, resulting in improved confidence and presentation skills.
- Continuously updated personal knowledge of industry trends and best practices in order to deliver cutting-edge content in presentations.
Education
Charming TatooChina
from Tattoo Removal , Yag Laser
04.2017
Phiacademy Serbia , Belgrade
from Permanent Makeup, Microblading , LipBlush
03.2016
Ecole Des Metier Du Foubourg De Montreal Montreal, QC
Professional School from Esthetics
05.2008
Ecole International De FinanceMoldova
from Finance
06.2003
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Computer Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Languages
English
Professional Working
French
Professional Working
Russian
Full Professional
Romanian
Full Professional
Timeline
Entrepreneur , Beauty Center , Educational Academy
Academie MicroDerm INC
01.2018 - Current
Self Employed
Avanti Le Spa
07.2015 - 01.2018
Charming Tatoo
from Tattoo Removal , Yag Laser
Phiacademy
from Permanent Makeup, Microblading , LipBlush
Ecole Des Metier Du Foubourg De Montreal
Professional School from Esthetics
Ecole International De Finance
from Finance
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