CHRIS EBUTE
Billing / Receivable Manager
Saskatoon,Saskatchewam
Summary
Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency.
Well-versed in producing reports and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Offering over 22 years of experience in Port Operations and Logistics Chain, and excellent multitasking skills.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
Billing Manager
International Container Terminal Services FZE (Onne Multipurpose Terminals)
Onne
12.2020 - 10.2023
- Oversee the discharge of import cargoes on vessel
- Interpreting of Vessel’s Stowage/Bay Plan
- Oversee the loading of export cargoes on vessels.
- Conducted performance reviews and implemented improvement plans.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reviewed billing problems, researched issues, and resolved concerns.
- Performed testing for billing modules, enhancing new functionality and process improvements.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Created financial dashboards to provide insights into key performance indicators.
- Supported financial director with special projects and additional job duties.
- Complied with established internal controls and policies.
Customer Service Manager
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
12.2018 - 09.2020
- Drives and manages the customer value proposition to secure growth and a profitable sales development
- Assist, when necessary, in establishing or reviewing customs and other external procedures affecting port users
- Drive, develop and deploy best practices within customer service
- Identify, develop, and oversee business development opportunities
- Review analysis of customer satisfaction surveys on current and new products/services.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Generated customer satisfaction surveys to analyze results into action plans.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.
- Took ownership of customer issues and followed problems through to resolution.
Receivable Manager
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
02.2011 - 11.2018
- Assure timely collection of monies due to the company
- Monitor and advise Management on deviations from credit standards
- Assure timely and accurate invoicing
- Manage and advise Management on cash application making sure all cash receipts are applied properly
- Assure that the company’s standard template regarding invoice sample is in place for every customer
- Conduct credit checks on all customers, establish and manage limits, and report the same to Management
- Make recommendations to management to improve the quality of invoicing and collection procedures
- Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
- Required to manage all employees in the unit, and drive staff efficiency for maximized productivity.
- Complied with established internal controls and policies.
Assistant Manager, Credit Control/ Invoicing
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
04.2007 - 01.2011
- Responsible for implementation of all internal control measures on all transactions
- Oversee, and authorize the billing and collection of all applicable Stevedoring and Terminal charges and reports on all cash inflows/outflows (Dollar/Naira)
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Report to the Region, monthly entity operational, and financial transactions via Hyperion
- Responsible for inter-company transactions
- Responsible for Debtors/ Debtors control Accounts
- Company’s liaison officer to company Banks
- Oversee the general activities relating to customer receivables
- Oversee the preparation of the monthly ledger / bank reconciliation statement (Dollar & Naira)
- Responsible for computation of staff emolument, and related allowances in the payroll system.
Account Superintendent, Accounts Manager
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
01.2003 - 03.2007
- Responsible for inter-company transactions
- Responsible for Debtors/ Debtors control Accounts
- Review the daily voucher postings
- Oversee the general activities relating to customer receivables
- Preparing the monthly ledger / bank reconciliation statement (Dollar & Naira)
- Preparing the monthly payroll system
- Generates the monthly salary journals
- Deputize for
Account Supervisor
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
11.2001 - 12.2002
- Oversee the general activities relating to customer receivables
- Preparing the monthly ledger / bank reconciliation statement
- Preparing the outstanding debtor’s schedule
- Preparing a summary report of staff overtime and allowances monthly as input to the payroll system.
Cashier
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
03.2001 - 10.2001
- Acknowledge receipt of payment on debit notes raised
- Preparing the daily Cashier’s summary.
Invoice Officer
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal
Onne
12.2000 - 02.2001
- Preparing and issuing debit notes to customers.
Release Officer
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
Onne
09.2000 - 10.2000
- Preparing the final release advice note on import cargoes
- Receiving and documenting shipping line delivery orders.
Store Officer
Eltees Eatery Nigeria Ltd, Multiple Foods Ltd
Port Harcourt
11.1999 - 07.2000
- Stock control
- Updating of stock ledger account
- Preparing of stock card
- Preparing of purchase requisition.
National Youth Service Corp
Eltees Eatery Nigeria Ltd, Multiple Foods Ltd,
Port Harcourt
11.1998 - 10.1999
- Stock control
- Updating of stock ledger account
- Preparing of stock card
- Preparing of purchase requisition.
Education
MBA - Financial Management
National Open University of Nigeria
Port Harcourt Study Centre, Port Harcourt, Nigeria 11.2007 - 09.2010
Bachelor of Science - Accounting
Benue State University
Makurdi, Benue State, Nigeria 09.1994 - 08.1997
Skills
Proficiency in Microsoft Office applicationsundefined
Accomplishments
- Leading Maersk Program (July 2019)
- Dubai, UAE
- Facilitated by APM Terminals
- APM Terminals Commercial College 1 (February 2019)
- Dubai, UAE
- Facilitated by APM Terminals
- Regional Management Development Program (May/July 2015)
- Accra, Ghana
- Leaders of Others Training (October/November 2012)
- Facilitated by Gerhard Gous – South Africa
- Lean Six Sigma Green Belt Training (March 2011)
- Dubai United Arab Emirate
- Facilitated by APM Terminals
- Sparc N4 Billing Application Configuration Training (Feb
- 2010)
- Knowledge Village
- Dubai, United Arab Emirate
- Facilitated by Navis
- HFM Training (June,2008)
- Meridian Port Services, Tema, Ghana
- Facilitated by Oracle
- Human Manager Payroll Management Training (March 2008)
- Facilitated by SystemSpecs Limited
- Effective Time Management Training (January 2007) Facilitated by Masterminds Training
- Service Delivery Excellence (December 2006) Facilitated by Masterminds Training
- Effective Leadership and Supervisory Skills (September 2006) Facilitated by Kimberly Ryan
- Building and Leading Teams (July 2006)
- Facilitated by Telnet
- INTEREST: Travelling.
Affiliations
Terminal Setup Team Member - West Africa Container Terminal (WACT), 2000
Sparc N4 Billing Setup and Integration Team Member - APM Terminals Monrovia, Liberia - 2015
Sparc N4 Billing Setup and Integration Team Member - COMAN S.A (APM Terminals) Cotonou, Benin Republic - 2015
Terminal Setup Team Member - International Container Services Incorporated (Onne Multipurpose Terminal) - 2020.
Timeline
Billing Manager
International Container Terminal Services FZE (Onne Multipurpose Terminals)
12.2020 - 10.2023
Customer Service Manager
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
12.2018 - 09.2020
Receivable Manager
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
02.2011 - 11.2018
MBA - Financial Management
National Open University of Nigeria
11.2007 - 09.2010
Assistant Manager, Credit Control/ Invoicing
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
04.2007 - 01.2011
Account Superintendent, Accounts Manager
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
01.2003 - 03.2007
Account Supervisor
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
11.2001 - 12.2002
Cashier
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
03.2001 - 10.2001
Invoice Officer
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal
12.2000 - 02.2001
Release Officer
West Africa Container Terminal Ltd (Subsidiary Of APM Terminals), Federal Ocean Terminal
09.2000 - 10.2000
Store Officer
Eltees Eatery Nigeria Ltd, Multiple Foods Ltd
11.1999 - 07.2000
National Youth Service Corp
Eltees Eatery Nigeria Ltd, Multiple Foods Ltd,
11.1998 - 10.1999
Bachelor of Science - Accounting
Benue State University
09.1994 - 08.1997
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