Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ebuka Onyejiaka

Winnipeg,MB

Summary

Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance. Experienced with data analysis, statistical modeling, and business intelligence tools. Utilizes analytical skills to identify trends and provide actionable insights that support business decisions. Knowledge of data visualization techniques and effective communication ensures clear presentation of complex information to stakeholders. Analytical professional prepared for this role with extensive experience in data analysis and interpretation. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs. Skilled in statistical analysis, data visualization, and project management.

Overview

4
4
years of professional experience

Work History

Analyst

Statistics Canada
10.2021 - Current
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends
  • Conducted analyses on socio-economic trends and developments to access the feasibility and impact of new or modified statistical programs or to undertake the analysis of statistical programs

Intra-day Performance Analyst

24-7 Intouch
01.2021 - 10.2021
  • Real-time monitoring of data to compare with client requirements. The analysis is then used to make decisions that will positively impact the desired goals of stakeholders and clients
  • Developed and implemented records management program for filing, protection and retrieval of records while ensuring compliance using excel, google sheets and Citrix
  • Analyzed forms and reports used for creating solutions to implement procedures with managers and users while identifying problems and improvements

Technical Support Representative II

Concentrix
10.2020 - 01.2021
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.

Education

Psychology - Psychology

University of Manitoba
Winnipeg, None
10.2020

Skills

  • Analytical Thinking
  • MS Excel
  • Team Collaboration and Leadership
  • Documentation And Reporting
  • Data Visualization
  • Key Metrics
  • Data Analyzation
  • Statistical Data Analysis
  • SQL
  • Business Intelligence
  • Diversity and Inclusion
  • Data Models
  • Event Planning


Languages

English
Native or Bilingual

Timeline

Analyst

Statistics Canada
10.2021 - Current

Intra-day Performance Analyst

24-7 Intouch
01.2021 - 10.2021

Technical Support Representative II

Concentrix
10.2020 - 01.2021

Psychology - Psychology

University of Manitoba
Ebuka Onyejiaka