Ebuka Onyejiaka
Winnipeg,MB
Summary
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Experienced with data analysis, statistical modeling, and business intelligence tools. Utilizes analytical skills to identify trends and provide actionable insights that support business decisions. Knowledge of data visualization techniques and effective communication ensures clear presentation of complex information to stakeholders. Analytical professional prepared for this role with extensive experience in data analysis and interpretation. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs. Skilled in statistical analysis, data visualization, and project management.
Overview
4
4
years of professional experience
Work History
Research Analyst
Statistics Canada
10.2021 - Current
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Optimized research methodologies through continuous improvement initiatives, enhancing overall process efficiency.
- Interpreted data and made recommendations from findings.
- Created and maintained database to store research data.
- Increased client satisfaction by providing customized research solutions tailored to their unique business needs.
- Mentored new hires during their onboarding period leading them towards successful integration into the team.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Analyzed statistical data using both modern and traditional methods.
- Participated in data mining activities to uncover insights from various sources.
- Created visualizations to present research data and findings to stakeholders.
- Improved data accuracy by conducting in-depth research and analysis on industry trends and market behavior.
Intra-day Performance Analyst
24-7 Intouch
01.2021 - 10.2021
- Real-time monitoring of data to compare with client requirements. The analysis is then used to make decisions that will positively impact the desired goals of stakeholders and clients
- Developed and implemented records management program for filing, protection and retrieval of records while ensuring compliance using excel, google sheets and Citrix
- Analyzed forms and reports used for creating solutions to implement procedures with managers and users while identifying problems and improvements
Technical Support Representative II
Concentrix
10.2020 - 01.2021
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Education
B.Sc Psychology &Behavioral Sci, Minor In Business -
University of Manitoba
10.2020
Skills
- Analytical Thinking
- MS Excel
- Team Collaboration and Leadership
- Documentation And Reporting
- Data Visualization
- Key Metrics
- Data Analyzation
- Statistical Data Analysis
- SQL
- Business Intelligence
- Diversity and Inclusion
- Data Models
- Event Planning
- Risk Analysis
- Python Programming
Languages
English
Full Professional
Timeline
Research Analyst
Statistics Canada
10.2021 - Current
Intra-day Performance Analyst
24-7 Intouch
01.2021 - 10.2021
Technical Support Representative II
Concentrix
10.2020 - 01.2021
B.Sc Psychology &Behavioral Sci, Minor In Business -
University of Manitoba