Ebubechukwu Alozieuwa
Winnipeg,MB
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Down-to-earth professional with proven track record of leading teams to success by effectively directing customer service activities, correctly analyzing sales figures and overseeing store operations. Detail-oriented individual consistently delivers on sales and profits and achieves targets. Awarded for best-in-class sales and customer loyalty.
Overview
4
4
years of professional experience
Work History
Sales Associate
Jebigen Collections
Lagos
11.2020 - 01.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Teacher Intern
Divine Children's Place
Lagos
09.2021 - 06.2022
- Assisted in planning, preparing and delivering lessons to a variety of classes.
- Collaborated with teachers and other staff members to ensure effective teaching strategies.
- Developed student assessment plans based on curriculum objectives.
- Monitored student progress by providing feedback and guidance.
- Implemented differentiated instruction methods for diverse learners.
- Administered standardized tests and evaluated results for instructional purposes.
- Enforced classroom rules and established positive relationships with students.
- Encouraged active participation from all students during class activities.
Floor Manager
Skechers
Winnipeg, MB
10.2022 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Conducted regular audits of store operations to ensure compliance with company standards.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Developed strategies for increasing sales productivity and profitability within the department.
- Coached team members on customer service techniques and provided feedback on performance.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Civil Engineering -
University of Manitoba
Winnipeg, MBSkills
- Inventory Control Procedures
- Teamwork and Collaboration
- Customer Needs Assessment
- Sales Goals Attainment
- Problem-Solving
- Store Opening and Closing
- Employee Development
- Stock management
- Conflict Resolution
- Customer Relations
Timeline
Floor Manager
Skechers
10.2022 - Current
Teacher Intern
Divine Children's Place
09.2021 - 06.2022
Sales Associate
Jebigen Collections
11.2020 - 01.2022
Civil Engineering -
University of Manitoba
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