Eboseremen Aigbokhan
Abbotsford,BC
Summary
Experienced professional in crisis intervention and case management, skilled in implementing individualized care plans and fostering community outreach to enhance client well-being. Strong relationship management and conflict resolution capabilities drive successful outcomes for diverse populations. Focused on achieving organizational goals through effective communication and collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Tenant Support Work
Archway Community Services
Abbotsford, British Columbia
06.2024 - Current
- Provided crisis intervention support to individuals in need of immediate assistance.
- Guided individuals in navigating social services and support networks to enhance access to necessary resources.
- Tracked and evaluated client progress towards established goals, ensuring alignment with individual service plans.
- Assessed clients' needs, strengths and interests to develop individual service plans.
- Managed a caseload of up to 25 clients at any given time.
- Maintained accurate records of client interactions and service referrals.
- Engaged in conflict resolution and mediation to address minor disputes among community members effectively.
- Coordinated community outreach programs to connect residents with local resources, fostering community engagement and support.
Program Support Worker
Lookout Housing and Health Society
Abbotsford, British Columbia
03.2023 - Current
- Implemented individualized care plans tailored to each client's needs.
- Delivered emotional support and encouragement to improve client morale and resilience.
- Collaborated with healthcare professionals to address client health concerns.
- Facilitated group activities to promote social interaction among clients.
- Ensured safe, clean environment for clients to promote comfort and well-being.
- Supported case management by documenting client progress and interactions.
- Participated in weekly team meetings to discuss upcoming initiatives and strategies.
- Assisted with data entry into databases for tracking of participant information.
- Developed presentations on program activities and accomplishments for community outreach efforts.
- Monitored budget expenses related to programming activities.
- Conducted research on various topics related to the program's mission.
- Organized supplies needed for program activities and events.
- Researched best practices in order to improve existing programs or create new ones.
- Acted as a liaison between the organization and outside vendors providing services or materials related to programming needs.
- Compiled and analyzed data utilizing spreadsheets or other database software.
Health Care Support Worker
Atira Property Management
Abbotsford, British Columbia
02.2023 - 09.2025
- Assisted clients with daily living activities and personal care tasks.
- Provided emotional support through active listening and compassionate communication.
- Provided support to individuals with disabilities in activities of daily living.
- Assisted clients during medical appointments, serving as their advocate to ensure their needs were met.
- Collaborated with multidisciplinary teams to ensure comprehensive service delivery.
- Led community engagement activities to strengthen social connections among participants.
- Collaborated with diverse coworkers to achieve shared goals and resolve issues related to products and services.
Area Sales Manager
Heineken Nigeria
Lagos, Nigeria
09.2008 - 10.2019
- Managed a team of sales representatives in order to achieve maximum results.
- Developed sales strategies to enhance market presence and brand awareness.
- Analyzed sales data to determine areas of improvement for the organization.
- Coordinated with distributors to streamline product delivery and inventory management.
- Led training sessions for sales teams on product knowledge and customer engagement.
- Cultivated relationships with key clients to enhance satisfaction and foster loyalty.
- Conducted regular performance reviews of sales staff to improve productivity.
- Collaborated with marketing teams to execute promotional campaigns effectively.
- Analyzed market trends to identify opportunities for growth and expansion.
- Managed sales pipeline and forecasted monthly, quarterly, and annual sales targets.
- Directed sales planning, development, and account management to expand existing accounts and secure new sales opportunities.
- Penetrated new markets by investigating competitor products, services, and trends.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
Education
MBA - Business Administration And Management
University Canada West
Vancouver04-2023
Master of Science - Financial Mathematics
Austin Peay State University
Clarksville, TN05-2021
Bachelor of Science - Economics
Ambrose Alli University
Ekpoma, Nigeria08-2002
Skills
- Case management
- Crisis intervention
- Care planning
- Needs assessment
- Resource coordination
- Housing resources
- Community outreach
- Community engagement
- Partnerships
- Advocacy techniques
- Record keeping
- Team leadership
- Initiative implementation
- Effective communication
- Conflict resolution
- Relationship management
- CRM
Certification
- Compliance
- Leadership Through Social Influence
- High Performance Collaboration: Leadership,
Teamwork, and Negotiation - Leadership Communication for Maximum Impact:
Storytelling
Timeline
Tenant Support Work
Archway Community Services
06.2024 - Current
Program Support Worker
Lookout Housing and Health Society
03.2023 - Current
Health Care Support Worker
Atira Property Management
02.2023 - 09.2025
Area Sales Manager
Heineken Nigeria
09.2008 - 10.2019
MBA - Business Administration And Management
University Canada West
Master of Science - Financial Mathematics
Austin Peay State University
Bachelor of Science - Economics
Ambrose Alli University