Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Washington

Hawthorne,CA

Summary

Professional with strong background in global trade and logistics, prepared to navigate complex import and export regulations to optimize supply chain efficiency. Expertise in customs compliance, international shipping, and trade documentation ensures smooth operations and risk mitigation. Collaborative team player focused on achieving results and adaptable to changing demands. Highly reliable, with strong analytical and problem-solving skills essential for driving continuous improvement.

Overview

20
20
years of professional experience

Work History

TAX SPECIALIST (SEASONAL)

H&R BLOCK
11.2022 - 02.2025
  • Prepare and reviewed over 200 federal, and state, for individuals, corporations, partnerships, and other entities
  • Ensure compliance with tax laws and regulations
  • Develop tax-efficient strategies to minimize tax liabilities and optimize financial outcomes for clients
  • Serve as primary point of contact for clients, providing guidance on tax matters and maintaining strong relationships
  • Conduct tax research, analyze implications of tax laws, and stay updated on emerging tax trends
  • Support clients during tax audits by tax authorities, assisting in audit responses and issue resolution

BILLING SPECIALIST

ESSEX
01.2022 - 02.2025
  • Handle billing inquiries for residents and property management
  • Fostered effective partnerships with property managers and accounting teams to resolve billing discrepancies and enhance operational efficiency
  • Assist with Budgeting for Utilities
  • Work on Sanitation team to improve trash pick-up
  • Ensure accuracy and timeliness in generating invoices and statements for tenants and property owners
  • Compile cost-saving reports for the department
  • Monitor payment collections and follow up on overdue accounts, resolving billing discrepancies as needed
  • Maintain records of billing transactions and update property management software with relevant information
  • Collaborate with property managers and accounting staff to address billing inquiries and resolve issues promptly
  • Maintain up-to-date knowledge of billing regulations and compliance standards
  • Meet deadlines while managing multiple tasks and priorities effectively implemented comprehensive billing system optimization, resolving tenant inquiries and maintaining accurate financial records while ensuring regulatory compliance

BILLING COORDINATOR

ESSEX
09.2020 - 12.2021
  • Coordinate billing processes for property management services, including rent, utilities, and maintenance fees
  • Assist with generating invoices and statements accurately and in a timely manner for tenants and property owners
  • Support the collection of payments and follow up on overdue accounts, addressing billing discrepancies as necessary
  • Maintain organized records of billing transactions and update property management software with relevant data
  • Assist with month-end closing processes
  • Resolve billing issues for customers and management
  • Strong customer service skills
  • Collaborate with property managers and accounting staff to resolve billing inquiries and discrepancies efficiently

ASSISTANT PROPERTY MANAGER

COVENANT MGMT
02.2005 - 09.2020
  • Assist with day-to-day operations of the property, including tenant relations and maintenance coordination
  • Support property managers in leasing activities, including showing units, screening tenants, and preparing lease agreements
  • Assist with rent collection, invoicing, and maintaining accurate records of financial transactions
  • Coordinate property maintenance and repairs, liaising with contractors and vendors as needed
  • Respond to tenant inquiries and resolve issues promptly, ensuring high levels of tenant satisfaction
  • Conduct regular property inspections to identify maintenance needs and ensure compliance with safety and regulatory standards
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted property inspections, identifying areas for improvement and maintaining high standards of appearance.

FOREIGN AIRMAIL CLERK

UNITED STATES POSTAL SERVICE
07.2011 - 04.2017
  • Expedite International Parcels in a fast-paced environment, operating the highly effective Global Business System to meet all daily, weekly and monthly goals.
  • Responsible for freight forwarding functions, which consist of: coordinating customer booking requests, setting-up new shipper, assisting with restricted articles submission, etc.
  • Complete import/export documentation in accordance with international trade regulations.
  • Maintain on time processing and dispatching of over 250,000 parcels daily through multiple ground and air carriers Worldwide, following restricted FAA and OSHA guidelines.
  • Train, coach and assist with the development of new team members.

Education

Business Administration -

El Camino Community College District
Torrance, CA

Skills

  • MS Office (Experienced)
  • PowerPoint (Experienced)
  • Word (Experienced)
  • Excel (Experienced)
  • Google Calendar (Expert)
  • Google Suite (Experienced)
  • QuickBooks (Skillful)
  • Yardi (Expert)
  • Benchmarking (Experienced)
  • Budgeting (Beginner)
  • Problem Solving (Expert)
  • Tax Preparation (Expert)
  • Notary Public (Experienced)
  • Signing Agent (Experienced)
  • Audit support
  • Accounting principles

Timeline

TAX SPECIALIST (SEASONAL)

H&R BLOCK
11.2022 - 02.2025

BILLING SPECIALIST

ESSEX
01.2022 - 02.2025

BILLING COORDINATOR

ESSEX
09.2020 - 12.2021

FOREIGN AIRMAIL CLERK

UNITED STATES POSTAL SERVICE
07.2011 - 04.2017

ASSISTANT PROPERTY MANAGER

COVENANT MGMT
02.2005 - 09.2020

Business Administration -

El Camino Community College District

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Ebony Washington