Ebony Russell
North York,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Supervisor
Tinnel's Patties
02.2008 - 04.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Performed annual evaluations and reviews for large staff of employees.
Education
Diploma - Advanced Medical Spa Therapist
Bryan College
Toronto06.2023
Diploma - Business Management
CJ College
Toronto, ON11.2021
Diploma - Business Administration
Everest College
02.2013
Skills
- Motivating Performers
- Sanitation Standards
- Managing Operations and Efficiency
- Microsoft PowerPoint, Excel, Word, Outlook
- Outstanding Client Care
- Scheduling and Coordinating
- Accounts Payable and Receivable
- Verbal and Written Communication
- Sales Goal Attainment
- Stockroom Upkeep
- Sales Optimization
Timeline
Supervisor
Tinnel's Patties
02.2008 - 04.2020
Diploma - Advanced Medical Spa Therapist
Bryan College
Diploma - Business Management
CJ College
Diploma - Business Administration
Everest College
Esthetics Background
- Facial and body Waxing
- Manicure and Pedicure
- Eyebrow and Lash Tenting
Esthetics Background
- Facial and body Waxing
- Manicure and Pedicure
- Eyebrow and Lash Tenting
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