Self-motivated and highly reliable University student positioned to contribute strongly to customer
service operations tact, enthusiasm, and exemplary work ethic.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Opened and closed Restaurant
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed detailed and thorough knowledge of culinary and beverage items and offered product suggestions to customers.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Answered the phone
- Booked reservations
- Greeted guests
- Mitigate hostess
- Resolved costumer complaint issues
- Placed online and in store orders
- bussed tables
- kept everything up to Covid protocol
- Answered the phone
- Filled out order sheets
- Greeted guests
- Baked cookies
- Made sandwiches
- Washed dishes
- Kept count of the number of people in store
- stalked shelves
- Organize files for events
- Respond to inquiring emails
- Set up meeting rooms for meetings
- Greeted wedding guests
- Preparations before weddings
Monday: 7:00am-3:00pm
Tuesday: Open Availability
Wednesday: 7:00am-3:00pm
Thursday: Open Availability
Friday: Open Availability
Saturday: Open Availability
Sunday: Open Availability