Ethan Marvil
Duarte
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Baskin Robbin’s
Baskin Robbins Ice Cream
Duarte, CA And Monrovia, CA
02.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Activity Assistant
Cal Poly Pomona Motor Development Clinic
Pomona, CA
09.2023 - 12.2023
- Evaluated program effectiveness through regular feedback collection from participants and their families, leading to continuous improvement efforts for enhanced resident satisfaction.
- Assisted with physical therapy exercises, promoting increased mobility and functional independence among participants.
- Coordinated volunteer involvement in activities, increasing community connections and fostering positive experiences for all involved parties.
- Documented participant progress, providing valuable data for care plan adjustments and future activity planning.
- Tailored exercise programs to accommodate varying physical capabilities while emphasizing safety precautions, resulting in increased activity levels and improved health outcomes.
Crew Member
Kids Empire
Monrovia, CA
02.2022 - 02.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Planned parties according to customer specifications.
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
Education
Bachelor of Science - Kinesiology
California State Polytechnic University, Pomona
Pomona, CA05-2027
Creative Writing
California School of The Arts SGV
Duarte, CA06-2023
Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Attention to detail
- Multitasking Abilities
- Dependable and responsible
- Critical thinking
- Calm under pressure
- Decision-making
- Problem resolution
- Organization and time management
Timeline
Activity Assistant
Cal Poly Pomona Motor Development Clinic
09.2023 - 12.2023
Baskin Robbin’s
Baskin Robbins Ice Cream
02.2023 - Current
Crew Member
Kids Empire
02.2022 - 02.2023
Bachelor of Science - Kinesiology
California State Polytechnic University, Pomona
Creative Writing
California School of The Arts SGV