Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Winnipeg Street Census Official
End Homelessness Winnipeg
11.2024 - Current
Addressed public concerns about the census process through open forums or one-on-one consultations as needed.
Promoted a positive working environment that encouraged collaboration between staff members across various departments or roles.
Handled sensitive personal information with utmost confidentiality, adhering strictly to privacy guidelines and regulations throughout the process.
Maintained detailed records of enumerator progress, providing regular updates to regional offices for effective oversight.
Social Worker / Personal Care Support Officer
UnitedFronts Caregivers & PSW Global Services Ltd
07.2016 - 01.2024
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans
Enhanced community outreach efforts for better service accessibility and increased program enrollment
Identified service needs of at-risk families working with caseworkers
Conducted home visits to families to engage them to attain needed services
Assisted families to obtain services by making referrals, providing transportation and accompanying them to appointments
Managed and maintained good professional relations with caseworkers
Ensured to complete progress notes and other case record notes on time
Supported development and maintenance of client records and program documentation complying with contract and CHS standards
Implemented appropriate modeling techniques, education and other supportive services as delineated in service plan
Supported Case Manager, Counselor and Social Worker in family assessment and provide case management services
Arranged transportation of clients for medical appointments, counseling and shopping
Oversaw quality of care conforming contract requirements for contacting clients by phone, letter, and conducting home/residential visits
Home Care Support Worker
UnitedFronts Caregivers & PSW Global Services Ltd.
05.2009 - 07.2016
Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing
Improved independence and quality of life for clients through assistance with daily living tasks
Providing physical support which may include helping with household tasks and personal care
Providing emotional support for an individual and their families
Supporting and helping with health care needs, including routine checks or administrating medication
Encouraging and supporting the development of personal skills through hobbies and interests
Teaching life skills, such as shopping, using public transport and paying for bills
Working with other healthcare professionals to ensure that all care needs meet the highest possible standards
Education
Direct Support Worker - Direct Support Worker Training Program
Opportunity For Employment (OFE)
Winnipeg, MB
11-2024
Certification - Intermediate First Aid And CPR-Level C
St Johns Ambulance
Regina, SK
02-2024
Master of Science - Clinical Psychology
Imo State University
09.2021
Bachelor of Science - Sociology
Imo State University
09.2017
Skills
Empathy & Compassion
Communication
Records Management
Family Therapy Skills
Service Planning
Staff Development
Time Management and Teamwork
Keen Observation and Critical Thinking
Public outreach
Accomplishments
Program Development: Contributed to the development of programs that catered to the unique needs of clients, enhancing their engagement and participation.
Improving Client Independence; Successfully helped client develop skill for daily living, leading to increased independence and confidence.
Crisis Management: By employing de-escalation techniques, resulting in positive outcomes and reduce incidents.
Advocacy: Advocacy for clients needs, ensuring access to necessary resources and service, which improved their overall quality of life.
Documentation and Reporting: Maintained accurate and detailed information record of client progress, which facilitated effective communication with healthcare professionals.
Community Integration: Helping in building social skills and connections.
Building Strong Relationships :Established trusting relationships with clients and their family, enhancing communication and support.
Languages
English
Hobbies and Interests
Reading
Driving
Meeting and Interacting
References
On Request
Affiliations
Ability to understand and follow policies and procedures, Good listening and communication skills.
Certification
First Aid Certification
Manitoba Driver's License
CPR/AED Certification
Interests
Cooking
I enjoy helping others and giving back to the community
Dancing
Offering time and support to shelters for the homeless, women, and animals
I like working with my hands and fixing things
Volunteer Work
Gym Workouts
Music
Timeline
Winnipeg Street Census Official
End Homelessness Winnipeg
11.2024 - Current
Social Worker / Personal Care Support Officer
UnitedFronts Caregivers & PSW Global Services Ltd
07.2016 - 01.2024
Home Care Support Worker
UnitedFronts Caregivers & PSW Global Services Ltd.
05.2009 - 07.2016
Master of Science - Clinical Psychology
Imo State University
Bachelor of Science - Sociology
Imo State University
First Aid Certification
Manitoba Driver's License
CPR/AED Certification
Direct Support Worker - Direct Support Worker Training Program
Opportunity For Employment (OFE)
Certification - Intermediate First Aid And CPR-Level C
St Johns Ambulance
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