Ebenezer Danso
Glace Bay,NS
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
Holiday Inn Hotel And Suites
02.2010 - 07.2013
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Salesperson
ShopRite
02.2015 - 10.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Education
Bachelor Of Science - Medical Laboratory Science
Garden City University College
Kumasi Ghana 08.2020
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Sales strategy development
- Sales management
- Negotiation
Languages
English
References
Daniel
Supervisor
+233 530281132
ShopRite Ghana
Emmanuel
Supervisor
+233 209175081
Holliday Inn
Timeline
Salesperson
ShopRite
02.2015 - 10.2018
Housekeeping Supervisor
Holiday Inn Hotel And Suites
02.2010 - 07.2013
Bachelor Of Science - Medical Laboratory Science
Garden City University College
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