Ebenezer Awuah
Calgary,AB
Summary
Dependable Shop Worker focused on working quickly and efficiently to handle any task in support of team needs, customer requirements and business operations. Offering 2 years of related experience and extensive knowledge of shop worker.
Overview
7
7
years of professional experience
Work History
Shop Worker
The Spot
Toronto, ON
04.2023 - 02.2024
- Improved customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained a clean and organized store environment for optimal shopping experience.
- Assisted customers in locating desired products, increasing overall sales and customer satisfaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Sales Assistant
Adja Company Limited
Ashanti Region - Kumasi
09.2020 - 11.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Helped customers locate products and checked store system for merchandise at other sites.
Shop Worker
Dreamy Selection
Ashanti Region - Kumasi
01.2017 - 06.2019
- Improved customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Maintained a clean and organized store environment for optimal shopping experience.
- Assisted customers in locating desired products, increasing overall sales and customer satisfaction.
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
- Achieved store sales goals through effective upselling techniques and detailed product knowledge sharing.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
Bachelor Of Education -
McCoy College Of Education
Upper West - Nadowli 10.2022
Skills
- Hand and power tools
- Parts Fabrication
- Customer Relations
- Store maintenance
- Cleanliness and hygiene
- Forklift Operation
- Picking and Packing
- Good Communication
- Spreadsheet Application
- Microsoft Word Office
- Paint Application and Editing
Languages
English
Professional Working
Timeline
Shop Worker
The Spot
04.2023 - 02.2024
Sales Assistant
Adja Company Limited
09.2020 - 11.2022
Shop Worker
Dreamy Selection
01.2017 - 06.2019
Bachelor Of Education -
McCoy College Of Education