Ebelechukwu Anyaeche
Winnipeg
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Cardstel Solutions Limited
04.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Customer-service-officer
Cardstel Solutions Limited
02.2020 - 03.2022
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Responded to customer calls and emails to answer questions about products and services.
Volunteer
St. Peter's Cleaver's Catholic Church
06.2019 - 09.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Architecture
Federal University Of Technology, Owerri
Nigeria05.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Office Suite
- Verbal Communication
Languages
English
Native or Bilingual
French
Elementary
Timeline
Administrative Assistant
Cardstel Solutions Limited
04.2022 - 10.2023
Customer-service-officer
Cardstel Solutions Limited
02.2020 - 03.2022
Volunteer
St. Peter's Cleaver's Catholic Church
06.2019 - 09.2019
Bachelor of Science - Architecture
Federal University Of Technology, Owerri
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