Summary
Overview
Work History
Education
Timeline
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Ebele Chioma Daniel

Toronto,ON

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Overview

9
9
years of professional experience

Work History

Receptionist

Reddington Hospital
London, ON
01.2017 - 10.2023
  • Coordinated pick-up and delivery of express mail services.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled appointments for clients, customers, and other visitors.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Verified visitors' identification cards before allowing access to the building.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Collated, bound and stored computer-generated reports.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Receptionist

Plonoson Enterprises
Brampton, ON
12.2014 - 12.2016
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Updated and recorded customer or client information to maintain accounts.
  • Used company badging system to create badges for new employees and visitors.
  • Updated daily log book with information about visitors entering the premises.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Education

Bachelor of Arts - Education Administrarion

University of Lagos
Lagos,Nigeria
04-1999

Timeline

Receptionist

Reddington Hospital
01.2017 - 10.2023

Receptionist

Plonoson Enterprises
12.2014 - 12.2016

Bachelor of Arts - Education Administrarion

University of Lagos

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Ebele Chioma Daniel