Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Ebehita Omokhodion

Summary

Compassionate and dedicated Personal Support Worker with a strong background in providing high-quality care and support to diverse clients. Brings excellent communication and interpersonal skills gained from years in customer service, ensuring clients feel heard, respected, and comfortable. Eager to contribute empathy, reliability, and a client-centered approach to a supportive healthcare team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

PSW- Student Placement

Amica Senior Lifestyle
07.2025 - 09.2025
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted clients using equipments such as; hoyer lift, Sara steady, wheel chair etc

Technical Advisor

Transcom Corporation
08.2024 - 06.2025
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded proactively and positively to rapid change.
  • Provided expert guidance on technical issues, ensuring timely resolution and enhancing customer satisfaction.

Education

Bachelor of Science - Mass Communication

Lead City University

Skills

  • Emotional resilience
  • Patient care
  • Cultural sensitivity
  • Compassionate client care
  • Daily living activities assistance
  • Personal hygiene assistance
  • Active listening

Certification

  • PERSONAL SUPPORT WORKER (PSW) CERTIFICATION
  • BLENDED STANDARD FIRST AID AND CPR/AED LEVEL C
  • BASIC LIFE SUPPORT
  • GENTLE PERSUASIVE APPROACH (GPA)

Languages

English

Additional Information

Ruiscito Ivestment Ltd

Employer: Ehimen Ikem, Managing Director.

Contact: +234 8175930210


Timeline

PSW- Student Placement

Amica Senior Lifestyle
07.2025 - 09.2025

Technical Advisor

Transcom Corporation
08.2024 - 06.2025

Bachelor of Science - Mass Communication

Lead City University
Ebehita Omokhodion