Ebad Siddique
Karachi,Sindh
Summary
Highly skilled Chat Support Representative with notable experience in customer service and technical support. Possess strong problem solving skills, adaptability to evolving technologies, and ability to handle high-volume inquiries while maintaining customer satisfaction. Previous work has demonstrated a significant impact on improving customer retention through effective communication and prompt resolution of issues.
Overview
4
4
years of professional experience
Work History
Chat Support Representative
Ebad
karachi, sindh
10.2023 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers through phone conversations.
Package Handler
Ebad
karachi, sindh
04.2021 - 03.2022
- Loaded and unloaded packages onto delivery trucks efficiently.
- Maintained cleanliness and organization of the work area daily.
- Sorted packages by size and destination for timely dispatch.
- Operated equipment like hand trucks and pallet jacks safely.
Education
ACCA - Accounting And Finance
Mirchewala
Karachi Sindh06-2028
Intermediate in Engineering
Government College
Karachi, Sindh07-2024
Computer Science
Sadequain Foundation
Gulistan E Johar, Karachi04-2022
Skills
- Accounting software
- Financial analysis
- Data visualization
- Team collaboration
- Customer service
- Problem solving
- Project management
- Technical support
- Communication skills
- IT documentation
- Network maintenance
- Software updating
Languages
English
Professional
Urdu
Professional
Timeline
Chat Support Representative
Ebad
10.2023 - 12.2024
Package Handler
Ebad
04.2021 - 03.2022
ACCA - Accounting And Finance
Mirchewala
Intermediate in Engineering
Government College
Computer Science
Sadequain Foundation
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