EBA TURA
Toronto,ON
Summary
Versatile IT Technician and Music Producer with a proven track record at OROMO EVANGELICAL CHURCH OF TORONTO, excelling in technical support and creative problem-solving. Skilled in hardware installation and enhancing sound quality, demonstrated excellence by exceeding client expectations—expert in customer service, ensuring high satisfaction levels.
Knowledgeable with a solid background in IT support and troubleshooting. Proven ability to resolve technical issues and implement effective solutions, contributing to system efficiency. Demonstrated expertise in network management and hardware maintenance.
Overview
7
7
years of professional experience
Work History
IT Technician
TORONTO EVANGELICAL CHURCH
06.2023 - 10.2024
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Music Producer
FILAMEN MULTIMEDIA
09.2017 - 04.2023
- Optimized sound quality in recordings by utilizing advanced mixing techniques and professional audio software tools.
- Enhanced artists'' creativity by providing expert guidance on song arrangements and production techniques.
- Handled requests for specific musical selections.
- Established a reputation for excellence in music production by consistently delivering high-quality projects that exceeded clients'' expectations.
- Selected and arranged music for more than 10 holiday performances and special events.
Education
High School Diploma -
ARCHBISHOB ANTHONY MEAGHER CCEC
Ajax, ON05-2024
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Mobile device management
- Information security
- Data recovery
- Problem-solving
- Technical troubleshooting
- Customer service
- Equipment Repair
- Issue and resolution tracking
Languages
English
Professional Working
Timeline
IT Technician
TORONTO EVANGELICAL CHURCH
06.2023 - 10.2024
Music Producer
FILAMEN MULTIMEDIA
09.2017 - 04.2023
High School Diploma -
ARCHBISHOB ANTHONY MEAGHER CCEC
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