Eba Negassa
Toronto,Canada
Summary
Effective operations and account professional with a strong customer service background. Energetic team builder focused on fostering strong employee relationships to achieve outstanding results. Graduated with an Advanced Diploma in Business Administration from Humber College. Experienced Facility Manager with over six years in retail and hospitality environments. Eager to share my extensive experience with your team.
Overview
2026
2026
years of professional experience
Work History
Housekeeping Aid
SickKids
Facility Services
Art Gallery of Ontario (AGO)
01.2023 - Current
- Perform daily cleaning tasks, including sweeping, dusting, vacuuming, and emptying trash in all areas of the facility.
- Clean interior and exterior windows to ensure they are free of streaks and smudges.
- Coordinate with staff to ensure the smooth operation of exhibitions and events.
- Implement safety protocols and procedures for staff and visitors.
- Ensure compliance with health and safety regulations and standards
Information Clerk
SickKids Hospital
11.2022 - 03.2023
- Schedule and coordinate appointments and meetings.
- Organize and maintain patient charts as well as electronic and paper
- Maintain electronic calendar/schedules.
- Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority.
Facility Manager
SP Plus Corporation Inc.
07.2013 - 11.2021
- Ensure that proper parking, security, and cash control procedures are followed by all employees and participate in audits, as necessary.
- Handled all operations including budgeting, client retention and customer complaints and issues.
- Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed.
- Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility’s bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.
- Manage the operation’s budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.
- Perform general accounting duties such as accounts payable, payroll and petty cash.
Assistant Manager
SP Plus Corporation Inc.
09.2010 - 04.2013
- Respond to customer issues and concerns in a timely manner.
- Provide potential customers with information about the variety of available storage spaces and amenities.
- Meet and maintain monthly revenue goals.
- Audit daily documents and process approved invoices.
Education
Advanced Business Administration -
Humber College
04-2022
Skills
- Proficient in IT packages
- Strong communication skills (verbal and written)
- Analytical and problem-solving abilities
- Decision-making skills
- Leadership and team management
- Effective teamworking
Hobbies and Interests
Every summer, I work as a volunteer Summer Camp assistant at Ethiopian Community in the GTA. My main job is to help with safety protocols and camp rules as well as supervising campers during breaks, meals, and recreational activities with children between the ages of 6-14 years.
Timeline
Facility Services
Art Gallery of Ontario (AGO)
01.2023 - Current
Information Clerk
SickKids Hospital
11.2022 - 03.2023
Facility Manager
SP Plus Corporation Inc.
07.2013 - 11.2021
Assistant Manager
SP Plus Corporation Inc.
09.2010 - 04.2013
Housekeeping Aid
SickKids
Advanced Business Administration -
Humber College