Satveer Kaur
Lethbridge,AB
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Greenhouse Teamleader
Devry Greenhouse
05.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Computer Support Specialist
J.S. Memorial. Sen. Sec School
12.2017 - 04.2021
- Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Oversee the daily performance of computer system.
- Enter commands and observe system functioning to verify correct operations.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
- Improved customer satisfaction by promptly addressing and resolving technical issues.
- Installed, configured and maintained computer systems and network connections.
Education
Computer Diploma - ISBA+IBM
Northern College (pures Campus)
Toronto, ON04-2023
Computer Diploma - Computer Applications Development
The Punjab State Board of Technical Education
Chandigarh, India10-2017
Bachelor of Arts - Arts
University of Punjab
Chandigarh, India04-2016
Skills
- Teamwork and collaboration
- Problem-solving
- Quality improvement
- Software installation
- Team motivation
- Team supervision
- Customer service
- Friendly and patient
- Self motivation
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
- First Aid Certification
- Security License
- Driver's License ( Class-5)
- Safety Orientation
Timeline
Greenhouse Teamleader
Devry Greenhouse
05.2024 - Current
Computer Support Specialist
J.S. Memorial. Sen. Sec School
12.2017 - 04.2021
Computer Diploma - ISBA+IBM
Northern College (pures Campus)
Computer Diploma - Computer Applications Development
The Punjab State Board of Technical Education
Bachelor of Arts - Arts
University of Punjab
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