Summary
Overview
Work History
Education
Skills
References
Awards
Volunteer Experience
Languages
Timeline
Generic

Tamia Seepersad

Toronto,ON

Summary

Dedicated and detail-oriented professional with a strong background in customer service and a proven ability to work effectively in fast-paced environments. Possesses excellent communication skills, proficiency in various technical tools, and a keen eye for organization. A collaborative team player with a positive attitude and a commitment to delivering exceptional administrative support.

Overview

3
3
years of professional experience

Work History

Footlocker Associate

Footlocker
09.2023 - Current


  • Managing cash registers, balancing cash drawers and daily sales transactions, ensured accuracy in cash counts, and safeguarding against theft or fraud
  • Contributed to achieving sales targets by upselling accessories and recommending complementary products to enhance the customer's shopping experience
  • Trained and mentored junior staff on customer service strategies and techniques.

Wild Wing Server/Bartender

Wild Wing
07.2023 - Current


  • Monitored inventory levels of supplies, beverages, and measuring alcohol bottles, submitting orders with suppliers, and organizing stockrooms to optimize space and accessibility
  • Processed customer payments accurately and efficiently, handling cash transactions and operating the point-of-sale system with precision
  • Responded to customer inquiries and feedback, resolved complaints or concerns promptly with a positive attitude, and implemented strategies to enhance customer satisfaction and loyalty
  • Ensured compliance with food safety regulations, conducted regular inspections of bar and dining area, and maintained cleanliness and hygienic standards
  • Organized special events, such as private parties or promotions, including managing reservations, and executing event setup

Champs Associate

Champs
07.2022 - 09.2023
  • Demonstrated exceptional customer service by assisting shoppers in finding the right athletic gear, offering product knowledge, and ensuring a positive in-store experience
  • Operated POS systems to process transactions, handling cash and card payments, applying discounts or promotions, and generated receipts
  • Monitored stock levels, conducted regular inventory counts, identified slow-moving items, and managed back-of-house stock organization
  • Provided excellent customer service, assisting them with product inquires, recommendations, and product launch
  • Arranging product displays and signage to attract customers and highlight promotional items. This includes product placement, color coordination, and seasonal themes

Moxie's Hostess

Moxie's
04.2021 - 07.2021
  • Effectively communicating between front-of-house and back-of-house staff, coordinating with kitchen personnel to ensure timely food preparation and delivery
  • Coordinated seatings chart, reservations, and maintained communication with servers to ensure a smooth and organized flow of guests, optimizing the overall dining experience
  • Managed and processed take-out orders, ensuring accurate item selection, timely preparation, organized packaging, and handling payment transactions.

Education

High School Diploma -

Pickering High School
Ajax, ON
01.2023

Skills

  • Customer Service: Experience in a fast-paced and stressful environment, providing excellent service
  • Communication: Excellent verbal and written communication skills Proficient in English (reading, writing, speaking) and intermediate knowledge of Spanish
  • Technical Skills: Strong computer skills with the ability to troubleshoot problems and handle technical difficulties
  • Teamwork: Collaborative and helpful team member with the ability to anticipate and meet the needs of others
  • Time Management: Effective time management and multitasking skills to balance academic studies and extracurricular commitments
  • Adaptability: Flexible and responsive to change, with a positive response to feedback
  • Inventory Management: Monitored stock levels, ordering, and tracking merchandise
  • New Hire Training: Provided training to new employees, delivering company policies, and monitoring performance

References

Available Upon Request

Awards

  • First Honesty Award, JGPS, 2016
  • Female Athletic Award, JGPS, 2019
  • Honor Roll Award, PHS, 2021
  • Ontario Secondary School Diploma, PHS, 2023
  • International Spanish Diploma, PHS, 2023

Volunteer Experience

  • SELAH Dance group
  • Assistant coach at Joseph Gould P.S.
  • Assistant dance instructor at Private School - The Prayer Palace
  • Babysitting
  • Co-op teacher at Pickering High School and Maple Ridge Public School

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Footlocker Associate

Footlocker
09.2023 - Current

Wild Wing Server/Bartender

Wild Wing
07.2023 - Current

Champs Associate

Champs
07.2022 - 09.2023

Moxie's Hostess

Moxie's
04.2021 - 07.2021

High School Diploma -

Pickering High School

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Tamia Seepersad