Earnest Davis

Worked as a cashier as well as a stocker. Provided service to customers and solved any issue they may have had. Hosted wine tasting and prepared food samples as well as Inventory.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.