Earlist Ford

• Conducted security patrols and monitored facilities to safeguard personnel, property, and sensitive assets.
• Improved incident response times by designing and implementing an efficient incident management process, including a 24/7 Security Operations Center.
• Acted as a liaison between the Security Operations Center and other departments within the organization, fostering strong working relationships and promoting information-sharing activities.
• Liaised between security staff and other departments to coordinate security operations and resolve issues.
• Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
• Ensured safe execution of operations by adhering to strict security protocols and procedures.
• Ensured safety and security measures were adhered to during all tours, maintaining a stellar safety record throughout tenure as Tour Operations Manager.
• Led successful security operations, coordinating efforts with other departments to ensure seamless execution.
• Utilized VMS, CCTV surveillance systems, and access control platforms to oversee site activity and address security concerns.
• Respond to alarms, emergencies, and security incidents while maintaining professionalism and situational awareness.
• Conduct security patrols and monitor facilities to protect personnel, property, and sensitive assets.
• Responded to alarms, emergencies, and security incidents with professionalism and situational awareness, ensuring safety and security.
• Complete detailed daily activity reports, incident reports, and event documentation in accordance with company standards.

Coordinated shift schedules and delegated assignments to on-site security personnel, supporting seamless operations and consistent coverage across all facility zones.

• Enhanced employee experience by producing identification badges with company software.
• Supported employees at help desk by responding to questions and offering effective solutions.
• Responded to client and employee emails promptly, ensuring clear communication and support.
• Help desk for employees by answering questions and providing solutions as presented.
• Answering 20+ emails per day in a timely manner from client and employees on site.
• Employee engagement and badge making for employees using company software.

• Monitored premises utilizing surveillance systems and access control procedures to enforce company protocols and ensure the safety of personnel and property.
• Documented hourly site activities to ensure thorough reporting.
• Performed detailed reporting of events and incidents to maintain safety protocols.
• Conducted property patrols to ensure workflows were followed and doors secured.
• Monitored premises for security breaches, ensuring safety of personnel and property.
• Conducted regular patrols to detect and prevent incidents, maintaining high visibility.
• Trained new security staff on procedures and emergency protocols, fostering team competency.
• Responded promptly to alarms and emergencies, executing established protocols effectively.
• Implemented access control measures to regulate entry points, enhancing facility security.
• Prepared detailed incident reports for management review, improving operational transparency.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.

• Monitored entrances and exits at events to ensure safety and security.
• Maintained a standing position for extended durations during events.
• Supported the organization of special events at the beach facility by assisting with set-up, crowd control, and event security measures.
• Enhanced event security measures, monitored entry points to ensure safety of all participants.
• Coordinated event security logistics, ensuring venues were properly secured and staffed according to anticipated crowd sizes and threat levels.
• Supported event security operations as needed, managing crowd control measures while maintaining a professional demeanor under pressure.
• Provided VIP guests with personalized security services, ensuring their privacy and safety during events.
• Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.