Earl Navarrete

Work History

Line Cook

Chop Steakhouse & Bar

Richmond, British Columbia

05.2023 - 07.2023

Responsible for the daily preparation of food items in the pantry. Fry and/or stations or other areas of the kitchen.
Sets up station according to restaurant guidelines.
Prepares all food items as directed in a sanitary and timely manner.
Follows recipes, portion controls, and presentation specifications as set by the restaurant.
Restocks all items as needed throughout shift.
Cleans and maintains station in practicing good safety, sanitation, organizational skills.
Has understanding and knowledge to properly use and maintain all equipment in station.
Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Kitchen Manager at any time
Prepare dishes for customers with food allergies or intolerances
Ensure quality and safety of food by performing standard and any additional sanitary measures include sweeping of the floor cleaning of surfaces as well as proper covering and storage of food items according to standards and procedures.
Work at efficient and consistent pace.

Cashier/Customer Service

McDonald's

12.2022 - 04.2023

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Shift Manager/Rotation Supervisor

Smash Burger

03.2022 - 12.2022

Perform paper work required for monetary transactions
Resolve customer or employee complaints
Evaluate workers’ performance and prepare written performance evaluations
Greet customer and ask about the quality of service they are receiving
Rotate in 4 Stores locations
Supervise employees and conduct and mandate daily service inside the kitchen and outside
Maintenance and Repair some problems with the equipment and maintain safety equipment
Perform cash flows and input the sales daily
Perform daily monitoring of stocks and equipments to ensure that it works in daily operations
Conduct inventory weekly.
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.

Restaurant General Manager

Wok Box Fresh Asian Kitchen

09.2018 - 03.2022

Managing the restaurant all throughout the day
Perform paper works and weekly purchase order
Monitoring stocks daily
Resolve customer, employee and delivery complaints
Performing daily marketing strategies thru social media, giving flyers and monitor google reviews
Interview, hire or train worker
Deposit weekly cash sales
Conducting business strategy with the company and regional director
Monitoring Sales Flow, Food Cost, Staffing Cost
Deal with in house customer complaints
In charge for bulk orders and school orders and deliver to customers.
Set clear expectations and created positive working environment for employees.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Verified accurate records and sufficient supplies by conducting FIFO check inventories of food, beverages, glassware and other materials.
Limited portion sizes and used garnishes to control food costs.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Built and leveraged community relationships to drive business and maximize catering programs.
Carefully interviewed, selected, trained and supervised staff.

Branch Supervisor

HappyCup

10.2017 - 09.2018

Perform paper work required for monetary transactions
Resolve customer or employee complaints
Evaluate workers’ performance and prepare written performance evaluations
Greet customer and ask about the quality of service they are receiving
Perform cash deposit every week
Conducting a weekly inventory and Ordering and monitor food cost and labor cost.
Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
Motivated, trained and disciplined employees to meet performance benchmarks.
Collaborated with other supervisors to coordinate activities of individual team members and departments.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Store Supervisor

Infinitea Coffee and Tea

07.2015 - 10.2017

Perform paper work required for monetary transactions
Resolve customer or employee complaints
Evaluate workers’ performance and prepare written performance evaluations
Interview, hire, or train workers
Greet customer and ask about the quality of service they are receiving.
Conducted inventory analysis to determine optimal stock levels.
Answered product questions and assisted customers in selection and checkout.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Liaised with store manager to set up visually appealing layout for store merchandise.

Service Crew

Infinitea Coffee and Tea

08.2013 - 07.2015

Conducting cash reports
Conducting weekly inventory of stocks
Cash deposit
Trainer for New Employed Barista
Taking order to customer
Education 2 years diploma in Food and beverage service
Kept customers and crew areas organized.
Kept all prep areas clean by sweeping, mopping and washing down counters.
Calculated totals, processed payments and issued receipts.

Overview

Work History

Line Cook

Cashier/Customer Service

Shift Manager/Rotation Supervisor

Restaurant General Manager

Branch Supervisor

Store Supervisor

Service Crew

Education

2 Years College Diploma - Food Service Management

High School Diploma -

Skills

Websites

Accomplishments

Timeline

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