Earl Muscat
Fresno
Summary
Detail-oriented machine operator with a strong focus on equipment performance and safety compliance. Proven ability to enhance production efficiency while adhering to high-quality standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Machine Operator
Pepsi Bottling Group
Fresno
12.2022 - Current
- Operated bottling machinery to ensure efficient production flow.
- Monitored equipment performance and conducted routine maintenance checks.
- Adjusted machine settings to accommodate different product specifications.
- Loaded and unloaded products for packaging and distribution processes.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Merchandiser
Pepsi Bottling Group
Fresno
04.2010 - 11.2022
- Removed damaged, out of code, not in set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Reduced out of stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Monitored and replenished display inventory and restructured according to available stock.
Customer Service Representative
Union Bank of California
Fresno
11.2004 - 03.2010
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening, resulting in improved retention rates and positive client feedback.
- Handled escalated calls, ensured satisfactory resolutions for customers and the company.
- Managed high-stress situations, maintained professionalism while resolving disputes and conflicts.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
St Vincent School of QC
Quezon City, Philippines03-1995
Skills
- Equipment operation
- Forklift and pallet jack operation
- Safety compliance
- Inventory management
- Product packaging
- Problem solving
- Attention to details
- Effective communication
- Verbal communication
- Customer engagement
Certification
- forklift
Timeline
Machine Operator
Pepsi Bottling Group
12.2022 - Current
Merchandiser
Pepsi Bottling Group
04.2010 - 11.2022
Customer Service Representative
Union Bank of California
11.2004 - 03.2010
High School Diploma -
St Vincent School of QC