Earl Boyajian
Fresno
Summary
Results-driven professional with extensive experience in customer service and warehouse operations. Adept in forklift operation and inventory management, dedicated to enhancing team productivity and exceeding customer expectations through strong communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Sales Associate
Home Depot
Fresno
03.2020 - 06.2026
- Operated forklifts and reach trucks to efficiently transport materials across warehouse floors.
- Assisted customers with flooring selection to enhance product knowledge and drive sales effectiveness.
- Specialized in millwork operations, ensuring precision in assembling special orders and finishing processes.
- Drove pacer and operational vehicles for timely delivery of goods within designated areas.
- Served as customer service associate, addressing inquiries and resolving issues promptly.
- Supported customer service desk by assisting customers with shopping orders and fulfillment processes.
- Enhanced customer experience by providing effective solutions and guidance during shopping interactions.
Fulfillment
Macy's
Fresno
11.2019 - 01.2020
- Executed fulfillment of women's shoes and processed shippable returns efficiently.
- Trained on BOPS and POS equipment to enhance operational capabilities.
- Studied layout of women's shoe department and adjacent areas for improved product placement.
- Served online and omni customers by picking and packing merchandise for in-store pickup.
- Utilized Honeywell Bluetooth UPC scanners for accurate inventory tracking and order consolidation.
- Expedited aged orders to enhance shipping speed for customer satisfaction.
- Assisted in recovery and inventory management across departments to maintain stock integrity.
Farmer
My Family owned Farm
Fresno
01.2019 - 10.2019
- Operated forklifts to efficiently handle materials and increase productivity.
- Managed water valve irrigation systems to ensure optimal crop watering.
- Drove tractors for discing and French plowing, enhancing soil preparation processes.
- Picked grape vines, ensuring quality harvest standards were met.
- Transported raisins on paper trays into wooden bins for organized storage.
- Shook raisins using shaker equipment to facilitate drying and processing.
Sales and Customer Service Associate
E.B. FARMS: County Store and Warehouse
Fresno
08.2015 - 12.2018
- Provided volunteer services at community events, gaining experience and skills from age twelve.
- Cultivated clientele by identifying customer preferences and ensuring satisfaction.
- Operated cash register and standard POS system to process transactions accurately.
- Streamlined fulfillment of time-sensitive orders and product placements to enhance operational efficiency.
- Utilized pallet loader to position display bags on shelves effectively.
- Guided customers in selecting suitable products for various occasions, improving their overall shopping experience.
- Provided sales support at warehouse counter, assisting customers promptly and efficiently.
Education
High School Diploma -
Sunnyside High School
Fresno, CASkills
- Customer service
- Inventory management and stocking
- Forklift operation
- Reach Driver
- Order Picker Driver
- Millwork operations
- Order fulfillment
- Sales strategies
- POS and MPOS cashier system
- General POS and MPOS training
- Computer Skills
- Problem solving/ Leadership/ Organization
- Teamwork/Communication/ Team Building/ Multitasking
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Accomplishments
- 2018: Sales Certification for increasing fill rates by thirty percent.
- 2014-2017: Earned five academic certificates for 4.00 p.p.a., three community leader certificates, and one medallion for student body council.
- 2011: Shook the hand of the Mayor of the time Ashley Swear, and was recognized by Mrs. Valerie Florentine David for academic success. Was also notified that was eligible to skip two class grades.
- Honor roll, merit list and straight A student.
- Graduated with honors.
Timeline
Sales Associate
Home Depot
03.2020 - 06.2026
Fulfillment
Macy's
11.2019 - 01.2020
Farmer
My Family owned Farm
01.2019 - 10.2019
Sales and Customer Service Associate
E.B. FARMS: County Store and Warehouse
08.2015 - 12.2018
High School Diploma -
Sunnyside High School