
Innovative Retail Sales Merchandiser with 5 years of experience building displays, executing promotions and developing seasonal plans. Strategic thinker and proactive problem solver possessing first-rate organizational, communication and recordkeeping abilities. Well-versed in planning, assembling and stocking product displays and negotiating with retail merchants to improve product exposure.
ā¢Restocking Shelves: Merchandisers ensure that shelves are fully stocked with products, including checking expiration dates and rotating stock to maintain freshness.
ā¢Setting Up Displays: They create attractive displays to showcase products, often following guidelines provided by the store or the product manufacturer.
ā¢Checking Inventory Levels: Merchandisers monitor inventory levels and communicate with management about restocking needs.
ā¢Maintaining Store Appearance: They ensure that the store is clean and organized, including keeping aisles clear and arranging products neatly.
ā¢Following Safety Procedures: Merchandisers follow safety protocols, especially when using equipment like ladders or when handling hazardous materials.
ā¢Collaborating with Team: They work closely with other team members, including store managers, to coordinate merchandising efforts and ensure smooth operations.
ā¢Customer Service: While not always a primary duty, merchandisers may assist customers, answer questions, and provide information about products when needed.
ā¢Reporting and Documentation: Merchandisers often need to report on their activities, including inventory levels, display effectiveness, and any issues encountered during their shift
ā¢Supervised a team of sales associates, providing guidance and support to achieve sales targets
ā¢Monitored and analyzed sales performance metrics to identify opportunities for improvement
ā¢Implemented training programs to enhance product knowledge and sales techniques
ā¢Resolved customer complaints and ensured customer satisfaction
ā¢Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
ā¢Implemented strategies to drive sales and increase profitability
ā¢Conducted performance evaluations and provided feedback to team members
ā¢Ensured compliance with company policies and procedures
ā¢Operated cash register, processed sales transactions, and handled customer inquiries
ā¢Maintained clean and organized checkout area
ā¢Assisted with restocking shelves and inventory management
ā¢Prepared sandwiches, salads, and other menu items according to customer preferences and Subway standards.
ā¢Provided exceptional customer service, including taking orders and handling cash transactions.
ā¢Maintained cleanliness and organization of the restaurant.
ā¢Assisted in stocking ingredients and supplies.
ā¢Acts with integrity, honesty and knowledge that promote the culture, values andmission of Subway.
ā¢Maintains a calm demean-or during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
ā¢Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
ā¢Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
ā¢Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
ā¢Discovers and responds to customer needs.
ā¢Develops positive relationships with shift team by understanding and addressing individual motivation need and concerns.
ā¢Executes store operations during scheduled shifts.
ā¢Organizes opening and closing duties as assigned.
ā¢Follows all cash management and cash register policies and ensures proper cash managemen practices are followed by shift team.
ā¢Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
ā¢Provides feedback to store manager on partner performance during shift.
ā¢Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
ā¢Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
ā¢Maintains regular and consistent attendance and punctuality.
ā¢Follows health, safety and sanitation guidelines for all products.
ā¢Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
ā¢Utilizes operational tools to achieve operational excellence during the shift.
ā¢Provided exceptional customer service and product recommendations to drive sales.
ā¢Assisted in managing inventory and merchandising products.
ā¢Trained new sales associates on product knowledge and sales techniques.
ā¢Handled cash transactions and maintained accurate sales records.
ā¢Assisted the store manager in daily operations, including staff supervision, customer service, and inventory management.
ā¢Implemented merchandising strategies to drive sales and enhance the customer experience.
ā¢Trained new employees on store policies and procedures.
ā¢Supervise and manage the team of sales persons & cashiers in the store by making their work schedules and assigning them duties
ā¢Manage the inventory by making sure that all required items are available for customers
ā¢Sell items in the store to customers and recommend them the right product explaining its benefits
ā¢Deliver exceptional customer service by making sure that all the customers leave the store happy and if there is any problem or complaint, resolving to the satisfaction of customer
ā¢Prepare weekly reports of sales, inventory and staff matters
ā¢Resolve inventory and operational issues promptly.