Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

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Leduc,AB

Summary

Innovative Retail Sales Merchandiser with 5 years of experience building displays, executing promotions and developing seasonal plans. Strategic thinker and proactive problem solver possessing first-rate organizational, communication and recordkeeping abilities. Well-versed in planning, assembling and stocking product displays and negotiating with retail merchants to improve product exposure.

Overview

6
6
years of professional experience

Work History

Retail Merchandiser

Walmart
Leduc, AB
03.2024 - Current

•Restocking Shelves: Merchandisers ensure that shelves are fully stocked with products, including checking expiration dates and rotating stock to maintain freshness.

•Setting Up Displays: They create attractive displays to showcase products, often following guidelines provided by the store or the product manufacturer.

•Checking Inventory Levels: Merchandisers monitor inventory levels and communicate with management about restocking needs.

•Maintaining Store Appearance: They ensure that the store is clean and organized, including keeping aisles clear and arranging products neatly.

•Following Safety Procedures: Merchandisers follow safety protocols, especially when using equipment like ladders or when handling hazardous materials.

•Collaborating with Team: They work closely with other team members, including store managers, to coordinate merchandising efforts and ensure smooth operations.

•Customer Service: While not always a primary duty, merchandisers may assist customers, answer questions, and provide information about products when needed.

•Reporting and Documentation: Merchandisers often need to report on their activities, including inventory levels, display effectiveness, and any issues encountered during their shift

Retail Sales Supervisor

Your Dollar Store With More
Westlock, AB
10.2022 - 09.2024

•Supervised a team of sales associates, providing guidance and support to achieve sales targets

•Monitored and analyzed sales performance metrics to identify opportunities for improvement

•Implemented training programs to enhance product knowledge and sales techniques

•Resolved customer complaints and ensured customer satisfaction

•Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision

•Implemented strategies to drive sales and increase profitability

•Conducted performance evaluations and provided feedback to team members

•Ensured compliance with company policies and procedures

•Operated cash register, processed sales transactions, and handled customer inquiries

•Maintained clean and organized checkout area

•Assisted with restocking shelves and inventory management

Restaurant Manager

Subway
Tofield, AB
11.2022 - 07.2023

•Prepared sandwiches, salads, and other menu items according to customer preferences and Subway standards.

•Provided exceptional customer service, including taking orders and handling cash transactions.

•Maintained cleanliness and organization of the restaurant.

•Assisted in stocking ingredients and supplies.

•Acts with integrity, honesty and knowledge that promote the culture, values andmission of Subway.

•Maintains a calm demean-or during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

•Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

•Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.

•Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

•Discovers and responds to customer needs.

•Develops positive relationships with shift team by understanding and addressing individual motivation need and concerns.

•Executes store operations during scheduled shifts.

•Organizes opening and closing duties as assigned.

•Follows all cash management and cash register policies and ensures proper cash managemen practices are followed by shift team.

•Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

•Provides feedback to store manager on partner performance during shift.

•Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

•Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.

•Maintains regular and consistent attendance and punctuality.

•Follows health, safety and sanitation guidelines for all products.

•Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.

•Utilizes operational tools to achieve operational excellence during the shift.

Senior Sales Associate

Gurdas Di Hatti
Moga, Punjab
09.2018 - 09.2022

•Provided exceptional customer service and product recommendations to drive sales.

•Assisted in managing inventory and merchandising products.

•Trained new sales associates on product knowledge and sales techniques.

•Handled cash transactions and maintained accurate sales records.

•Assisted the store manager in daily operations, including staff supervision, customer service, and inventory management.

•Implemented merchandising strategies to drive sales and enhance the customer experience.

•Trained new employees on store policies and procedures.

•Supervise and manage the team of sales persons & cashiers in the store by making their work schedules and assigning them duties

•Manage the inventory by making sure that all required items are available for customers

•Sell items in the store to customers and recommend them the right product explaining its benefits

•Deliver exceptional customer service by making sure that all the customers leave the store happy and if there is any problem or complaint, resolving to the satisfaction of customer

•Prepare weekly reports of sales, inventory and staff matters

•Resolve inventory and operational issues promptly.

Education

High School Diploma -

CBSE-Central Board of Secondary Education
RKS PUBLIC SCHOOL MOGA , PUNJAB , INDIA
08-2018

Skills

  • Plan-o-gram creation
  • Event Promotion
  • Interior and exterior displays
  • In-store support
  • Stock control
  • Retail Merchandising
  • Order Fulfillment
  • Customer Service
  • Loading and unloading
  • Stock management
  • Task Prioritization
  • Inventory Recordkeeping
  • Order Filling
  • Product Labeling
  • Product Packaging
  • Problem-Solving
  • Sales Support
  • Product displays
  • Time Management
  • Effective Communication
  • Problem-solving abilities

Languages

English
Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Professional

Timeline

Retail Merchandiser

Walmart
03.2024 - Current

Restaurant Manager

Subway
11.2022 - 07.2023

Retail Sales Supervisor

Your Dollar Store With More
10.2022 - 09.2024

Senior Sales Associate

Gurdas Di Hatti
09.2018 - 09.2022

High School Diploma -

CBSE-Central Board of Secondary Education
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