Rachelle Lavigne
Fort Frances
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
CSM(9 months)/Over Night Support Manager
Walmart 5806
01.2023 - Current
- CSM: Supervise front end staff, use of cash recycler for till floats and deposits. Process customer transactions/returns/western Union, OMNI pickups and returns. As well as training new staff and monitoring employee and customer interactions to assess quality of service.
- Support Manager: supervise over night stocking staff, receive fresh and frozen Temperature sensitive deliveries, report out of range temperatures to NOXX for claims, on duty first aider / power equipment trained. As well as mentoring junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
Assembly Associate Pant 2 CRV
Honda Canada MFG
08.2020 - 12.2022
- Preformed time restrained assembly processes, quality checks, Start Up duties and equipment checks, keep process area clean and parts stocked, participate in the REACH program, cross training in multiple zones, extra cleaning, training and improvements during down time, support other shifts (overtime) or Plant 1 Civic when requested. Assisted in training new team members, sharing expertise and best practices for successful onboarding.
Count Attendant
Gateway Casinos Innisfil
01.2020 - 03.2020
- Work as a team to empty slot machines, open locked cash canisters, use money sorting machinery, calculate large quantities of currency, keep work area clean
Merchandiser
Mosaic Sales Solution Inc.
05.2018 - 03.2020
- Read and follow a planagram, set and clean shelving, work in a clean organized fashion (all aisles must be shoppable), prompt arrival to designated location. Removed damaged, out-of-code, not-in-set and discontinued items from shelves. Updated pricing and signage to complete product displays and educate customers.
Driver
Domino’s Pizza
11.2016 - 11.2017
- Take orders in person and on phone, prep food and boxes for the day, dishes/store cleaning,operated a portable debit machine and counted change unassisted. Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule.
Level 5 line packer / Second QC
Plastech Extrusions
03.2016 - 11.2016
- Operate production line, pack parts/monitor and fill material levels in hopper, temp employee management: plant orientation, punch in/out, train to operate production line, monitor progress, housekeeping on plant floor, second QC paperwork and checks as well as cover breaks. Adhered to safety protocols while operating machinery, contributing to a safe and efficient working environment for all team members. Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
Trainer/Superviser
Tim Hortons
09.2008 - 06.2014
- Take, make and cash orders, bake, work as part of a tandem team, clean equipment, supervise shift/handle customer complaints, count tills/shift report. Trained and mentored new hires, resulting in stronger staff development and increased productivity. Coached employees on best practices, providing constructive feedback to support their professional growth.
Driver/Server
Jackie’s Girls Catering
10.2007 - 07.2008
- Load truck, drive to and from timed calls, serve food and beverage, handle cash transaction and tabs, end of day cash out and end of week inventory. Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule. Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Education
August 2021- December 2021 - Automotive
HCM Learning Center
Alliston, ONWalkie, Walkie Stacker, Bravi Sprint -
Safety On The Move
01.2023
Standard first aid/CPR/AED -
Rescue7
11.2022
Diploma with OAC -
Fort Frances High School
06.2001
Skills
- Problem-Solving
- Staff Management
- Quality Assurance/controls
- Customer service expertise
- Employee Training, Development, Coaching and Mentoring
- Decision-Making
- MS Office
- Onboarding and Orientation
- Team Leadership
- Emergency Response
- Computer Skills
- Continuous Improvement
References
Available Upon Request
Languages
English
Full Professional
French
Limited Working
Timeline
CSM(9 months)/Over Night Support Manager
Walmart 5806
01.2023 - Current
Assembly Associate Pant 2 CRV
Honda Canada MFG
08.2020 - 12.2022
Count Attendant
Gateway Casinos Innisfil
01.2020 - 03.2020
Merchandiser
Mosaic Sales Solution Inc.
05.2018 - 03.2020
Driver
Domino’s Pizza
11.2016 - 11.2017
Level 5 line packer / Second QC
Plastech Extrusions
03.2016 - 11.2016
Trainer/Superviser
Tim Hortons
09.2008 - 06.2014
Driver/Server
Jackie’s Girls Catering
10.2007 - 07.2008
August 2021- December 2021 - Automotive
HCM Learning Center
Walkie, Walkie Stacker, Bravi Sprint -
Safety On The Move
Standard first aid/CPR/AED -
Rescue7
Diploma with OAC -
Fort Frances High School
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