Dedicated HR professional with a strong business partner background and international mindset, specializing in talent management, organizational effectiveness, and global workforce planning. Proven track record of collaborating with senior leaders in technology companies. Adept at balancing operational and strategic priorities. Demonstrated ability to foster executive health, mentor individuals, and drive team development activities. Skilled in addressing attraction, retention, and engagement issues globally.
Overview
14
14
years of professional experience
Work History
Talent Acquisition & Talent Advisory Leader
Cognizant
10.2019 - 11.2023
Talent Acquisition Leader
Key role in achieving hiring targets of AI&A (Artificial Intelligence & Automation), QE&A (Quality Engineering & Assurance) and Consulting Service Lines.
Contributed to 35% IT hiring (FY 2022), 49% IT hiring (FY 2021).Enabled Talent attraction of 134 candidates in FY 2023, 114 candidates in FY 2022 and 242 Candidates in FY 2021.
Provided organization design and effectiveness expertise to optimize the structure of a large organization.
Performed descriptive analysis on open demands, demand- supply gap, insights on root causes, challenges, creation of leadership dashboards, subsequent business advisory actions.
Engaged with Global Services Leadership Team to define a talent agenda aligned with organizational goals.
Proactively addressed attraction, retention, and engagement issues globally. Identified and optimized growth funnels - efficiency in External Recruitment through timely ATS updates, Check-Point Reports, Source Mix Controls etc.,
Focused on executive health through individual mentorship and team development activities.
Managed risk related to HR activities, considering local legislation and practices globally. Collaborated with regional counterparts for efficient global HR support.
Ensured effective delivery of core global HR programs - TALRIGHT, PHENOM, HCM Automation and other HR transformation programs.
Performed predictive data analysis on revenue Impact, HC turnover rate, hiring risk identifications, Internal process timelines risk identification
Developed progressive integrated recruitment solutions using multiple avenues including direct sourcing, industry networking, employee referrals, career fairs.
Collaborated with multiple Market Delivery unit stakeholders, Senior Country Heads, Cross functional leaders to achieve timely fulfillment, enabling timely revenue flow.
Enabled HR leadership team data-driven decision making through various metrics reporting - Offer Acceptance rates, time to bill metrics, Cost-to hire, Time-to hire, Human-Capital Risk Reporting etc.,
PROJECTS HANDLED:
Talent Heat Map identification for Malaysia &Thailand.
Data driven insights usage to shape experience led end to end HR transformation Programs such as Offer Automation, BGV App Implementation in 13 APAC countries, ECM Upload automation (Compliance Improvement:30%), TALRIGHT Implementation, Digital Onboarding implementation (PAN INDIA), ATS enhancements etc.,
Translating data insights into business language to create a compelling story and drive better business decisions (BGV Remediation, PDKK Approval process, M&A SS).
Collaboration with HR policy teams to develop and implement integrated solutions for HR issues – finding enabled modification on 4 HR Policies.
Manager- People & Culture
Cognizant Technology Solutions
01.2015 - 09.2019
Involved in multiple assignments cutting across Global Mobility and People Function Shared Services domain.
As part of Shared services role, led Talent Acquisition Group Shared services (TAGSS) for APAC/CE/UKI/North America’s Region handling lateral and client BGV Operations, BGV Vendor Management and other recruitment services portfolio.
In addition to this, led LSS (Location Specific Support)- Team in12+ Locations (PAN INDIA), onboarding India hires at the respective locations.
In Global Mobility, I led the Travel operations team responsible for Travel approvals, Internal transfer compensation guidelines implementation, validating travel requirements as per Immigration guidelines, Onsite Compensation mapping, Travel Policy Compliance and Report tracking, auditing, etc.,
A few highlights and R&Rs handled as part of this role are highlighted below:
Managed team of 70+ HC (#8 Team leads and #7 Internal teams).
Strategic workforce planning across teams to meet client KPIs, BCP etc.,
Time to Bill reduction on client BGV enabled 1.87 M$ revenue enablement.
M&A SS and PHP Transition proposals—hidden opportunities are identified and highlighted to the leadership team for improved business outcomes.
Led and mediated contentious situations to avoid critical issues.
Influenced the workforce plan of the Global Services organization.
Key role on process optimization/Process excellence delivery: non-value adds (NVA) of 14 HC utilization identified and eliminated, served as a model for other geos. Partnered with People & Culture COE functions for comprehensive business support.
Enhance and Improve Customer delight through Process revisits, turning VOCs into plans of action. Candidates help Desk data insights be reverse fed to upstream systems to fix process gaps and modify system enhancements as appropriate.
Building processes for the future - incorporation of cross-functional data insights on problem areas, measuring the effectiveness of current AS-IS processes, current operational timelines, translating the data insights into business proposals
PROJECTS HANDLED:
Behavioral change management on system implementation projects- 3 notable Projects - “Report Centralization Project” (HC savings-8), “Lateral BGV SLA improvement” (from 65% to 82%), “EMEA Renewals Peak Management (HC Savings-11).
Handled HR actions on 4 Merger &Acquisitions with notable accolades. ▪ Handled 6 process transitions and enabled productivity savings - Key role on Workflow Site (WFS) tool transition for VDO OTO process in EMEA (24 HC savings impact).
Focus on talent development - identifying individual areas of excellence and transforming it to get in tuned with organizational objectives – led more than 130+ HC in various projects.
Team Lead | Team Manager
Hewlett Packard Enterprise
06.2009 - 12.2014
Managed a team of 45 HC.
Ensured appropriate processes and tools are leveraged to manage and optimize service delivery performance.
Ensured implementation of the relevant Quality Management Systems. Conduced performance reviews and provided improvement Plans.
Pivot role on 1.5 billion $ savings project of the company.
Managed Volume Forecasting, production Planning, HC Planning, Risk Mitigation
Defined and established reporting dashboards, weekly and monthly Scorecards
Define goals, measure, and track the performance of FTE’s
Education
Master of Science -
PSGCAS
03.2009
Bachelor of Science -
PRIST University
04.2007
Higher Secondary (10+2) -
MMHSS
04.2003
Skills
Talent Acquisition
HR Strategy & Transformation
HR Analytics
HR Business Partnering
Talent Management
Organizational Effectiveness
Global Workforce Planning
Executive Mentoring
Team Development
Risk Management
Strategic Decision-Making
Relationship Building
Data Analysis
Project Management
Attention to Detail
Collaboration in Matrix Environments
Coaching and Mentoring
Right To Work
Permanent Residence Holder
Disclaimer
I hereby declare that the information given above is true to the best of knowledge and belief.
Accomplishments
BU COO AWARD: FY 2018 recipient (Prestigious award; only 3 associates got selected from India based on Delivery Excellence, risk identification, mitigation, and implementation of the action Framework)