Alexandra Acevedo Ojeda
Vancouver,Canada
Summary
Business Administration graduate with strong organizational skills. Ability to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills; committed to conducting various aspects of administrative and financial services.
Overview
6
6
years of professional experience
Work History
Health Club Attendant
Sheraton Vancouver Wall Centre Hotel
04.2022 - Current
- Contribute to a welcoming atmosphere by greeting guest and members upon arrival to the Health Club.
- Register and process payments from new members and trainers, ensuring accurate membership records on GYMMASTER.
- Monitor temperatures and balancing chemicals of the Pool and Hot Tubs according to B.C. regulations to maintain the functionality on optimal levels.
- Promote safety of guest and members and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Enhance member satisfaction by maintaining cleanliness and organization of the Health Club areas.
- Respond to all customer inquiries and requests efficiently and professionally.
- Resolve complaints to establish trust and increase satisfaction.
- Assist in the training of new staff members, sharing expertise and knowledge to ensure seamless integration into the team.
Team Leader
Vancouver in the Box
03.2022 - 06.2023
- Enhanced packing local, long-distance, and overseas shipping services efficiency by implementing proper techniques and ensuring correct product placement.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Supervised and completed all assigned team tasks, ensuring timely completion of orders to achieve daily goals and meet company objectives.
- Developed effective communication and improved team collaboration through working on group projects.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations and make decisions.
Bookkeeping Assistant
RBA Public Accountant And Consultants
04.2019 - 10.2021
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Inspected account books and recorded transactions.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Prepared, completed and submitted corporate tax returns within deadlines.
- Strengthened financial operations by conducting bank reconciliations and financial reporting checks monthly.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Validated and resolved discrepancies balances and inquiries professionally
- Corrected discrepancies in financial records for balanced books.
- Gathered, evaluated and summarized account data in detailed financial reports.
Bookkeeping Administrative Assistant
Logra Financiamientos
05.2018 - 02.2019
- Facilitated effective communication between finance department staff members through clear documentation practices and regular updates on progress toward goals.
- Optimized calendar management by scheduling office meetings and client appointments.
- Prepared documentation for travel reimbursement and corporate credit card expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Conducted periodic internal audits to identify potential areas and mitigate risks in client portfolios.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Prepared and mailed account statements to clients and kept meticulous correspondence documentation.
- Reduced financial discrepancies, effectively reconciling bank accounts.
Education
BUSINESS MANAGEMENT -
CCTB College - Canadian College of Technology And Business
Vancouver, British Columbia05.2024
INTERNATIONAL BUSINESS COMMUNICATION -
SELC College
Vancouver, British Columbia08.2022
Bachelor of Business Administration -
Universidad Autónoma De Yucatán
Mérida, Mexico12.2019
Skills
- Microsoft Office
- Social Media (Facebook, Instagram, TikTok, Twitter)
- Decision-Making
- Operations Monitoring
- Customer Service
- Financial records and reporting
- Attention to Details
- Time Management
- Problem-solving
- Active Listening
- Adaptability
- Critical thinking
Accomplishments
General Examinations for Bachelor's Degree Graduation (EGEL) with Outstanding performance.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Health Club Attendant
Sheraton Vancouver Wall Centre Hotel
04.2022 - Current
Team Leader
Vancouver in the Box
03.2022 - 06.2023
Bookkeeping Assistant
RBA Public Accountant And Consultants
04.2019 - 10.2021
Bookkeeping Administrative Assistant
Logra Financiamientos
05.2018 - 02.2019
BUSINESS MANAGEMENT -
CCTB College - Canadian College of Technology And Business
INTERNATIONAL BUSINESS COMMUNICATION -
SELC College
Bachelor of Business Administration -
Universidad Autónoma De Yucatán
Similar Profiles
Bruna Carolina KleinBruna Carolina Klein
Cleaner at Sheraton Vancouver Wall Centre HotelCleaner at Sheraton Vancouver Wall Centre Hotel
Rosy SalcedoRosy Salcedo
Executive Meeting Specialist at Sheraton Vancouver Wall CentreExecutive Meeting Specialist at Sheraton Vancouver Wall Centre
Haliya ArduiniHaliya Arduini
Server at Sheraton Wall CentreServer at Sheraton Wall Centre