Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tyler Nichols

Technical Product Manager
San Diego

Summary

With 9+ years of experience in software development, product development, project management, security and compliance, and artificial intelligence, specializing in LLM training, fine-tuning, model deployments, and real-time model comparisons. I have consistently contributed to the establishment of a global enterprise solutions platform and a center serving diverse industries, customers, and government sectors.

Overview

9
9
years of professional experience

Work History

Senior Software Engineer

Viasat
08.2021 - Current
  • Responsible for developing new customer-facing payment portals
  • Increased online transactions by 10% and grew monthly users steadily by 5%
  • Manages and implements cross-team requirements from stakeholders, feature teams, and business divisions in order to deliver solutions that make meaningful impact for everyone involved
  • Continually makes improvements to the developer experience and onboarding to the platform by soliciting feedback from feature developers
  • Created thorough documentation for technical reference
  • Works with quality assurance teams to increase feature testing in an effort to adhere to compliance guidelines
  • Partners with engineering groups to translate business requirements into engineering technical design specs, develops roadmaps, and drives agile execution
  • Demonstrated analytical and quantitative skills to grow data consumption to support hypotheses in experimentation and development
  • Ability to clearly communicate data insights to others without a technical background
  • Product owner of front-end microservice development and integration
  • Partners with QA to increase testing coverage from 70% of features to 100%
  • Act as stand-in Agile Scrum Master across teams

Software/DevOps Engineer III

Amewas
08.2018 - 08.2021
  • Provided technical direction and supervision of the engineering team; oversaw the development and implementation of systems and complex issues by specifying tasks to be accomplished, performance milestones, and metrics to measure system performance, availability, and reliability
  • Managed vendor agreements and contracts to ensure system requirements were met for upgrades, hot fixes, and patch deliveries
  • Acted as Agile Scrum Master hosting daily standups, bi-weekly demos, and coordinated future planning of new features directly with clients
  • Mentored and provided guidance to new engineers on the team
  • Reduced onboarding time drastically which enabled new team members to hit the ground running faster
  • Worked across vendors to assist on designing architecture, develop and test technical infrastructure, directly impacting the availability of production servers and hardening of security protocols
  • Led release schedules and roll out of hotfixes, new features, and version updates to client servers
  • Provided daily satellite support across geo-distributed company teams
  • Managed the tracking, reporting, and dashboard management for high level metrics to be reported to senior leadership and consumed by partners

Software Engineer Instructor

Devleague
03.2017 - 08.2021
  • First to establish Software Development and Cyber Security as an accredited course to multiple grade levels in Oahu, Hawaii Public School District
  • Developed and implemented an AWS Certified Developer training course for STEM students in High School to obtain certification
  • Mentored multiple high school teams for AFA CyberPatriot Competition
  • Spearheaded the Cyber Security STEM curriculum for the State of Hawaii and was recognized as a Software Engineering Educator by the State of Hawaii Department of Education
  • Continues to mentor past students and other individuals looking to enter the world of software engineering through hands-on learning and development sessions

Software Engineer

Devleague
03.2016 - 08.2021
  • Consulted with project managers and collaborated across teams implementing appropriate planning and design strategies to effectively lead development of new internal applications promoting ease of use and understanding to the end user
  • Tracked day to day progress of engineers ensuring ship schedules stay on track in order to reach project deadlines
  • Managed weekly updates to the business and facilitated collaboration sessions with teams that improved communication between all stakeholders and improved transparency of all moving parts
  • Procured and analyzed weekly metrics for forecasting on future development challenges and modified strategies as needed
  • Oversaw and assisted in growth of the entire Jr
  • DevLeague division which included staff development, redefining and creating new products, and implementing standardized contracts
  • More than doubled the amount of participating schools in Jr
  • DevLeague Programs

Education

Associate of Applied Science - Science

Devleuage
Honolulu, HI
05.2001 -

Associate of Applied Science - Science

Chandler Gilbert Community College
Chandler, AZ
05.2001 -

Skills

Product Management

Project Management

Software Design & Architecture

Full Stack Web Development

Requirement Gathering

Agile Methodology

API Integration

System Design

DevOps

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Accomplishments

  • Software Engineer Instructor, Devleague, 03/01/17, 08/01/18
  • First to establish Software Development and Cyber Security as an accredited course to multiple grade levels in Oahu, Hawaii Public School District.
  • Developed and implemented an AWS Certified Developer training course for STEM students in High School to obtain certification.
  • Mentored multiple high school teams for AFA CyberPatriot Competition.
  • Spearheaded the Cyber Security STEM curriculum for the State of Hawaii and was recognized as a Software Engineering Educator by the State of Hawaii Department of Education.
  • Continues to mentor past students and other individuals looking to enter the world of software engineering through hands-on learning and development sessions.

Timeline

Senior Software Engineer

Viasat
08.2021 - Current

Software/DevOps Engineer III

Amewas
08.2018 - 08.2021

Software Engineer Instructor

Devleague
03.2017 - 08.2021

Software Engineer

Devleague
03.2016 - 08.2021

Associate of Applied Science - Science

Devleuage
05.2001 -

Associate of Applied Science - Science

Chandler Gilbert Community College
05.2001 -

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Tyler NicholsTechnical Product Manager