Pedro Costa
Toronto,ON
Summary
Dependable professional with expertise in customer service, data entry, and records management. Demonstrates exceptional organizational skills and self-motivation while maintaining effective communication and interpersonal relations. Proven track record of prioritizing tasks and consistently meeting deadlines.
Overview
8
8
years of professional experience
Work History
Stylist Sales Associate
Levis Strauss
Toronto, Canada
2024.06 - Current
- Delivered exemplary customer service, prompting positive interactions
- Used technology resources to assist customers in locating and selecting items
- Established and maintained proper high-traffic displays, resulting in increased sales
- Identified needs of customers promptly and efficiently
HR Clerk
Can-Tech Services
Toronto, Canada
2022.07 - 2024.01
- Creating employee records
- Managed document processes through scanning, filing and transmitting while following all standard procedures
- Performed data entry to ensure accuracy of information
- Maintained personnel files according to legal requirements and company policies
Billing Analyst
Telepath Corportation
Toronto, Canada
2019.08 - 2022.06
- Vendor invoice reconciliation
- Mobile onboarding
- Entered data into spreadsheets, documents and databases with high accuracy rate
- Executed solutions for internal process issues to streamline operations
Store Associate
Winners
Toronto, Canada
2021.01 - 2022.01
- Processed transactions using a point-of-sale system
- Organized displays according to company standards and specifications
- Assisted customers with product selection based on their needs and preferences
- Demonstrated excellent customer service skills at all times
Data Entry Clerk
Marq Saude
Brasilia, Brazil
2017.01 - 2017.12
- Communicated with clients to schedule appointments
- Assisted with filing and organizing documents, records and other materials
- Provided customers with exceptional service and support when contacting the call center
- Performed data entry into electronic health records system
Education
Diploma - Computer Networking
George Brown College
Toronto, Canada2025-01
Diploma - Languages
University Of Malaga
Spain, Málaga2019-04
High School Diploma -
Centro De Ensino Medio Ave Branca
Brazil, Brasilia2017-11
Skills
- Complex problem-solving
- Onboarding and orientation
- Organizational skills
- Team collaboration
- Customer service expertise
- Attention to detail
- Data entry and tracking
- Multitasking abilities
- Software documentation
Languages
English
Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Stylist Sales Associate
Levis Strauss
2024.06 - Current
HR Clerk
Can-Tech Services
2022.07 - 2024.01
Store Associate
Winners
2021.01 - 2022.01
Billing Analyst
Telepath Corportation
2019.08 - 2022.06
Data Entry Clerk
Marq Saude
2017.01 - 2017.12
Diploma - Computer Networking
George Brown College
Diploma - Languages
University Of Malaga
High School Diploma -
Centro De Ensino Medio Ave Branca