Dependable and self-reliant worker in Ottawa, ON dedicated to helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Passionate about supporting individuals, quick to learn new tasks, and excel in growing client relationships. Consistently represent the establishment with a friendly and professional demeanor, ensuring a positive experience for all.
Overview
4
4
years of professional experience
Work History
Brain Injury Support Worker
March of Dimes Group Homes
08.2023 - Current
Assist clients with daily living needs to maintain self-esteem and general wellness.
Accompany clients to appointments, shopping venues and entertainment events according to determined schedule.
Coordinate appointments for clients with healthcare providers to promote consistent access to essential medical services.
Keep clients engaged in social networks and communities for personal health and growth.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
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Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Overnight duties - general cleaning of the house.
-Checking clients overnight at scheduled times.
-Updating shopping list and menu
School Placement : Direct Support Professional
Christian Horizon, Karis Disabiities
03.2024 - 06.2024
Under the mentoring of a qualified Social Worker performed the following tasks :
Supporting Individuals to live a normal life while in the house : Provide everyday care and support according to each individual's needs
Support with medication intake : Support with hygiene when needed
Making all various/ necessary appointments : Managing clients finances
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Maintained clean, safe, and well-organized patient environment.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Transported clients to medical and dental appointments to provide support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted disabled clients to support independence and well-being.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Care Coordinator
Pleasant Hills Care
07.2021 - 06.2023
Contacting interviews and hiring of Psw staff for the company.
Receiving staff weekly time sheets
Administration work for Ottawa region
Scheduling shifts as received from facilities and covering shifts.
Communication with facilities in meeting their staffing needs responding to their emails and calls.
Calling facilities and institutions seeking more contracts for the company.
Care Coordinator
Divine Home Care
02.2022 - 02.2023
Administration work for Ottawa region
Scheduling, covering shifts
Responding to emails.
Personal Support Worker
Divine Home Care
09.2021 - 01.2022
Assist clients with daily living activities such as bathing, grooming, and feeding
Assist and encourage physical and mental exercises
Engaged clients in community access activities
Monitor and document patients' behavior and daily living routine
COVID Agent/ P
The Jewish Hospital
06.2020 - 09.2021
Re-enforced wearing of masks by patients visiting the testing site
Ensured staff and visitors followed the protocols in place of social distancing
Ensured the maximum capacity of the building was not exceeded
Personal Support Worker
Jewish General Hospital
10.2020 - 08.2021
Administered bedside or personal care such as ambulation or personal hygiene assistance
Assisted and encouraged physical and mental exercises and engaged clients in community access activities
Assisted clients with daily living activities such as bathing, grooming, and feeding
Updated team members on the health of the patients
Home Care Assistant of Montreal
06.2020 - 08.2021
Personal Support Worker
Drop
09.2020 - 09.2020
Assisted clients with daily living activities such as bathing, grooming, and feeding
Assisted clients with household tasks such as cooking, cleaning, and updating client clothing and possessions
Monitored and documented patients' behavior and daily living routine
Followed proper protocol in controlling the spread of germs by washing hands frequently, disposed soiled linen and other materials in proper manner
Assisted with ambulating, lifting, positioning, and transferring patients
Education
Communication Skills Basic Counselling Techniques Support Services Conflict Resolution Introduction to Sociology, Psychology -
Diploma - Community Service Work
CITI COLLEGE OF CANADIAN CAREERS
05.2024
Diploma - Hotel and Catering Management
International School of Catering
Harare
2000
Skills
Time management
Critical thinking
Problem-solving
Ability to work as a team
Good listener
Attention to details
Excellent team leader
Ability to work with and without supervision
Initiative
Timeline
School Placement : Direct Support Professional
Christian Horizon, Karis Disabiities
03.2024 - 06.2024
Brain Injury Support Worker
March of Dimes Group Homes
08.2023 - Current
Care Coordinator
Divine Home Care
02.2022 - 02.2023
Personal Support Worker
Divine Home Care
09.2021 - 01.2022
Care Coordinator
Pleasant Hills Care
07.2021 - 06.2023
Personal Support Worker
Jewish General Hospital
10.2020 - 08.2021
Personal Support Worker
Drop
09.2020 - 09.2020
COVID Agent/ P
The Jewish Hospital
06.2020 - 09.2021
Home Care Assistant of Montreal
06.2020 - 08.2021
Communication Skills Basic Counselling Techniques Support Services Conflict Resolution Introduction to Sociology, Psychology -