Summary
Overview
Work History
Education
Skills
Timeline
Generic

MOLLEN CHIKANGA

Nepean,ON

Summary

Dependable and self-reliant worker in Ottawa, ON dedicated to helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Passionate about supporting individuals, quick to learn new tasks, and excel in growing client relationships. Consistently represent the establishment with a friendly and professional demeanor, ensuring a positive experience for all.

Overview

4
4
years of professional experience

Work History

Brain Injury Support Worker

March of Dimes Group Homes
08.2023 - Current
  • Assist clients with daily living needs to maintain self-esteem and general wellness.
  • Accompany clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Coordinate appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Keep clients engaged in social networks and communities for personal health and growth.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.

-

  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Overnight duties - general cleaning of the house.

-Checking clients overnight at scheduled times.

-Updating shopping list and menu

School Placement : Direct Support Professional

Christian Horizon, Karis Disabiities
03.2024 - 06.2024

Under the mentoring of a qualified Social Worker performed the following tasks :

  • Supporting Individuals to live a normal life while in the house : Provide everyday care and support according to each individual's needs
  • Support with medication intake : Support with hygiene when needed
  • Making all various/ necessary appointments : Managing clients finances
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Transported clients to medical and dental appointments to provide support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Care Coordinator

Pleasant Hills Care
07.2021 - 06.2023
  • Contacting interviews and hiring of Psw staff for the company.
  • Receiving staff weekly time sheets
  • Administration work for Ottawa region
  • Scheduling shifts as received from facilities and covering shifts.
  • Communication with facilities in meeting their staffing needs responding to their emails and calls.
  • Calling facilities and institutions seeking more contracts for the company.

Care Coordinator

Divine Home Care
02.2022 - 02.2023
  • Administration work for Ottawa region
  • Scheduling, covering shifts
  • Responding to emails.

Personal Support Worker

Divine Home Care
09.2021 - 01.2022
  • Assist clients with daily living activities such as bathing, grooming, and feeding
  • Assist and encourage physical and mental exercises
  • Engaged clients in community access activities
  • Monitor and document patients' behavior and daily living routine

COVID Agent/ P

The Jewish Hospital
06.2020 - 09.2021
  • Re-enforced wearing of masks by patients visiting the testing site
  • Ensured staff and visitors followed the protocols in place of social distancing
  • Ensured the maximum capacity of the building was not exceeded

Personal Support Worker

Jewish General Hospital
10.2020 - 08.2021
  • Administered bedside or personal care such as ambulation or personal hygiene assistance
  • Assisted and encouraged physical and mental exercises and engaged clients in community access activities
  • Assisted clients with daily living activities such as bathing, grooming, and feeding
  • Updated team members on the health of the patients

Home Care Assistant of Montreal

06.2020 - 08.2021

Personal Support Worker

Drop
09.2020 - 09.2020
  • Assisted clients with daily living activities such as bathing, grooming, and feeding
  • Assisted clients with household tasks such as cooking, cleaning, and updating client clothing and possessions
  • Monitored and documented patients' behavior and daily living routine
  • Followed proper protocol in controlling the spread of germs by washing hands frequently, disposed soiled linen and other materials in proper manner
  • Assisted with ambulating, lifting, positioning, and transferring patients

Education

Communication Skills Basic Counselling Techniques Support Services Conflict Resolution Introduction to Sociology, Psychology -

Diploma - Community Service Work

CITI COLLEGE OF CANADIAN CAREERS
05.2024

Diploma - Hotel and Catering Management

International School of Catering
Harare
2000

Skills

    • Time management
    • Critical thinking
    • Problem-solving
    • Ability to work as a team
    • Good listener
      • Attention to details
      • Excellent team leader
      • Ability to work with and without supervision
      • Initiative

Timeline

School Placement : Direct Support Professional

Christian Horizon, Karis Disabiities
03.2024 - 06.2024

Brain Injury Support Worker

March of Dimes Group Homes
08.2023 - Current

Care Coordinator

Divine Home Care
02.2022 - 02.2023

Personal Support Worker

Divine Home Care
09.2021 - 01.2022

Care Coordinator

Pleasant Hills Care
07.2021 - 06.2023

Personal Support Worker

Jewish General Hospital
10.2020 - 08.2021

Personal Support Worker

Drop
09.2020 - 09.2020

COVID Agent/ P

The Jewish Hospital
06.2020 - 09.2021

Home Care Assistant of Montreal

06.2020 - 08.2021

Communication Skills Basic Counselling Techniques Support Services Conflict Resolution Introduction to Sociology, Psychology -

Diploma - Community Service Work

CITI COLLEGE OF CANADIAN CAREERS

Diploma - Hotel and Catering Management

International School of Catering
MOLLEN CHIKANGA