Parth Chauhan
Calgary,AB
Summary
Dynamic and results-oriented Fire Suppression Technician and Shop Supervisor with a proven track record at Johnson Controls. Excelled in enhancing customer satisfaction and streamlining inventory processes, logistics, showcasing exceptional problem-solving and organizational skills. Demonstrated expertise in fire suppression systems and a commitment to teamwork, significantly improving project efficiency and safety compliance.
Overview
6
6
years of professional experience
Work History
Fire Suppression Technician / Shop Supervisor
Johnson Controls
02.2020 - Current
- Supported other technicians during peak periods or when specialized expertise was required.
- Facilitated efficient communication between team members on large-scale projects, improving overall productivity.
- Fostered a safe working environment by adhering to OSHA standards and company safety protocols.
- Increased overall client satisfaction through prompt response times and effective problem resolution strategies.
- Completed complex troubleshooting tasks, identifying the root cause of malfunctions in fire suppression systems.
- Streamlined inventory management processes, making it easier to track supplies needed for each project.
- Maintained detailed records of completed tasks, ensuring proper documentation for future reference.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Checked incoming orders and organized new stock.
- Improved store efficiency by implementing new inventory management processes.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Streamlined operations through effective employee scheduling and task delegation.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented shop policies and procedures to remain compliant with corporate guidelines.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Sales Associate
OSL Retail Services
04.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
No Degree - Business Administration
Bow Valley College
Calgary, None04-2018
No Degree - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
London, None04-2017
Bachelor of Mechanical Engineering - Mechanical Engineering
GTU
Vadodara, Gujarat06-2015
Skills
- Dry chemical systems
- Fire extinguisher servicing
- Fire suppression systems
- Teamwork and collaboration
- Problem-solving
- Fire code compliance
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
- Relationship building
- Professionalism
- Quality control
- Inventory management
- Project management
Accomplishments
- Supervised team of 4 staff members.
- Documented and resolved production which led to successful restoration of serviced products and booking jobs for the customers which help company to achieve quarterly targets.
- Achieved inventory target by introducing inventory counting every week so that we have all products in timely manner for all the projects.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Fire Suppression Technician / Shop Supervisor
Johnson Controls
02.2020 - Current
Sales Associate
OSL Retail Services
04.2019 - 02.2021
No Degree - Business Administration
Bow Valley College
No Degree - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
Bachelor of Mechanical Engineering - Mechanical Engineering
GTU
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