Mitul Baldaniya
Sr. Account Manager
Vancouver,BC
Summary
Dynamic Senior Account Manager with over 5 years of B2B sales experience in the IT sector, specializing in SMBs. Skilled in identifying new business opportunities and tailoring strategies to drive sustainable growth. Demonstrated success in managing extensive account portfolios and navigating complex sales cycles while effectively collaborating with cross-functional teams to exceed customer expectations. Committed to building strong customer relationships and leveraging innovative technology to achieve business success.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Senior Account Manager
IT Glue
7 2022 - Current
- Conducting regular account reviews and business reviews with C-level executives, business owners, and engineers to assess performance, identify areas for improvement, and strategize future growth opportunities to achieve sales goals.
- Monitoring product innovations, market conditions, and competitor activities as part of improving sales.
- Negotiating pricing, terms, and contracts with clients to ensure favourable outcomes for both parties.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
Outside Sales Consultant
Best Built-In
12.2020 - 1 2022
- Presented and explained product packages to customers, providing customized quotations to meet their needs
- Arranged in-person site visits to evaluate multiple options for home security.
- Managed an extensive portfolio of accounts efficiently while consistently meeting or exceeding quota expectations.
Business Development Representative
IT Glue
01.2022 - 06.2022
- Built and nurtured a robust pipeline of leads through cold calling, emails, and networking.
- Utilized CRM tools to track communication with prospects and maintain an organized pipeline of potential deals.
- Respond to live chat and sales inquiries through the company website.
- Continuously improved personal sales technique by seeking constructive feedback from peers, managers, and clients alike.
Sales Consultant
The Acquisition Group
03.2017 - 08.2019
- Exceeded sales targets by 150% on a consistent basis, earning recognition as the top-performing sales representative for three consecutive quarters.
- New customer acquisitions through cold calling, email outreach, and door-to-door sales.
Education
Associate degree, Business Administration and Management, General -
Douglas College
01.2017 - 05.2019
Skills
Customer Relations
Sales expertise
Revenue Generation
Strategic Planning
Business Development
Account Management
Networking skills
Awards
- Gujarat State Billiards Champion, Gujarat State Billiards Association, 08/01/15, Sub-junior billiards state competition
- Q1 2023 Winner Circle, IT Glue, 04/01/23, Top 3 out of 80 employees winner circle
- Q2 2023 Winner Circle, IT Glue, 04/01/23, Top 3 out of 80 employees winner circle
- Q3 2023 Winner Circle, IT Glue, 07/01/23, Top 2 out of 80 employees Winner Circle
- IPhone 8 Winner, The Acquisition Group, 09/01/17, Pre-sold most iPhone 8 in a month.
- Players Club - Trip to Mexico, The Acquisition Group, 08/01/18, Top seller in a 3-month competition
Languages
English
Full Professional
Timeline
Business Development Representative
IT Glue
01.2022 - 06.2022
Outside Sales Consultant
Best Built-In
12.2020 - 1 2022
Sales Consultant
The Acquisition Group
03.2017 - 08.2019
Associate degree, Business Administration and Management, General -
Douglas College
01.2017 - 05.2019
Senior Account Manager
IT Glue
7 2022 - Current
Similar Profiles
Thomas GriffithThomas Griffith
Product Owner at IT GlueProduct Owner at IT Glue
Yash SahaiYash Sahai
Software Engineer at AWS GlueSoftware Engineer at AWS Glue
Meah SpraljaMeah Spralja
Retail Assistant at Glue StoreRetail Assistant at Glue Store
Thien Phuoc HuynhThien Phuoc Huynh
Volunteer at Little Minh's KitchenVolunteer at Little Minh's Kitchen
MARIANA ACEVEZMARIANA ACEVEZ
Research Assistant at UBC Bioproducts InstituteResearch Assistant at UBC Bioproducts Institute